Trade Parts Advisor - Mercedes-Benz Derby
As a Trade Parts Advisor you will be a key part of the Retail Centre. As a Trade Parts Advisor you will have excellent communication and organisational skills in order to deal with customers face to face or over the phone.
A Parts Advisor will need to ensure that walk in and telephone customers are promptly dealt with, and deliver on sales targets. They are meticulous with the administration of the parts department, check stock levels and deliveries. As a Parts Advisor you will always delivering an incredible experience to all, whether internal or external customers.
Alongside your customer first attitude, you will maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do
To be a success in this role, you will have:
Benefits:
Parts Advisors will receive a competitive base salary, we also offer great benefits including:
Inchcape is a leading independent global automotive distributor and retailer. We are present in 36 national markets and operate as a key strategic partner to the world’s foremost premium and luxury car brands for whom we provide an effective, well-financed and customer centered route to market for vehicles and parts.
Inchcape, which is listed on the London Stock Exchange, employs 15,000 people worldwide and recorded sales of £6.8 billion in its last financial year.
We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.
We operate across every link of the post-factory automotive value chain for our OEM partners, providing a highly efficient, customer-focused route to market that delivers shared rewards at every stage.
We have 170 years of successful international trade experience based on a spirit of innovation that still thrives within the organisation
OUR VISION: To be the world’s most trusted automotive Distributor.
Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.
We are excited about the future. Could we be a part of your future plans too?
In parts advisor jobs, you will get to undertake various tasks at once and help in the logistics process. These tasks include providing customer care services to different consumers, including giving them advice and helping them get the necessary parts of different automobiles.
The typical salaries of those who deal vehicle parts are somewhat average, but according to the nature and amount of work. The way by which you can move up the pay scale is through years of experience and dexterity in your work. The salary also varies depending on the region where you live and work.
In this profession of parts consultancy, you will be recruited on behalf of an automotive company or a business to deal with various tasks. These various tasks include taking parts orders, giving technical consultation, as well as providing customer care to the clients on the vehicle parts.
Before applying for parts advisor vacancies, you need to understand the precise nature of this job. As a parts advisor, you will need to give exceptional customer care services to the consumers of your company. You will have to act as a contact point between your company and the customers.
If you are wishing to apply for parts advisors vacancies, you must know that it includes various different tasks which include greeting and dealing with customers to conducting inspection tests on the automobiles. Go to InAutomotive and apply for the latest vehicle parts opportunities.
If you are seeing job opportunities in the automotive industry, parts advisor jobs are one of the roles you can opt for. It is not one of those jobs that require a highly demanding educational background or intensive training. For the aspiring applicants, you only need to have as much as a high school diploma or an equivalent degree. After the required level of education, employers prefer a highly trained individual. There are several ways you can get this training. You can get enrolled in any of the related courses in automotive training centres. Or, you can get trained as you work during your job. This will prepare you and equip you with all the skills that are needed in your job. The parts advisor gives suggestions to the clients on the selection of appropriate parts for the vehicles.
The parts advisor acts as a resource between clients who bring their vehicles into a car vendor for fix and the experts who offer types of assistance to the vehicle. As a parts consultant, you will be answerable for speaking with clients to figure out which fixes are important, submitting work requests to professionals, requesting required parts and gathering instalment after fixes are finished. These professionals work in the vehicle sales centres and in an office setting. You will also need to make sure that the vehicles are in their perfect condition and are in accordance with the safety rules and regulations.
The employers in the automotive industry do not require the parts advisor job applicants to come from highly prestigious educational backgrounds. What they do seek, however, is the dexterity and personal attributes in their employees. These skills or personal attributes include excellent communication skills that will help you in coordinating the pertinent information between your company and its consumers. You need to have a sound knowledge of the automobile industry and have a natural aptitude in mechanics. You should be a good problem solver as your job often requires problem solving skills. Customer care services goes on without saying. Visit InAutomotive and explore the latest vehicle parts & logistics openings in the UK.
Do you wish to replace the existing data in your profile with data from your new CV upload?
We use cookies to improve your experience and deliver personalized content. By using this site, you agree to our Privacy Policy.