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Flipit is a new online car buying service, offering customers a quick and hassle-free way to sell their car from the comfort of their own home. We’re seeking a Customer Sales Executive who will be responsible for making outbound calls to turn website leads into bookings. A key element of the role will be to build relationships with customers to guide them through the journey of selling their car.
This is a unique opportunity for someone with relevant experience to be a part of an exciting business at an early stage of growth. Although Flipit is a new startup, it benefits from the security of being part of the Motor Auction Group (MAG), one of the country's oldest motor auctions and still a family-run business.
Who you are
You have a track record of successful sales experience, either phone or field based (automotive industry experience is NOT required)
You are comfortable negotiating with customers over the phone and can overcome potential objections or concerns
You enjoy working in a highly targeted and fast paced environment
You take pride in what you do and believe exceptional customer service is the core of any business, alongside transparency and integrity
You’re entrepreneurial in nature, work well in small teams and would relish the opportunity to have autonomy over a key area of a new business
What you’ll do
Turn leads generated through our website into booking via outbound calls
Work with the Flipit Valuations team to provide accurate and competitive valuations for customers
Liaise with the Flipit Collections team to organise vehicle collections
We’re a small team (you’ll be one of the first employees) so it’d be great if you think you can contribute to the business outside of your core responsibilities
What we can offer you
Fast paced start-up experience at a company looking to enter a massive market
Work with a small high-performance team who will fight beside you to accomplish the amazing
Opportunity to have a say in the business direction from the very start
Competitive base salary of £21,000, with an uncapped performance related bonus
Full training and development programme to support individual growth objectives
Office based working week is 5 days (40 hours per week), which will include 1 in every 3 Saturdays
30 days annual holiday (includes bank holidays)
Telephone sales executives solicit sales by providing information about a product or service to potential customers over the phone. They give details from a prescribed script and try to engage customers and answer their queries and concerns. They also gather and document the needs, inclinations, and responses of the prospective buyers.
Most employers prefer cold calling, telesales, and relevant experience for telesales executive jobs. You need to have good spoken English to be eligible for applying. Customer service skills such as attention to detail, patience, and problem-solving are essential for this position. You need to be a quick learner and must have an interest in vehicles.
The average per hour and year income for automotive telesales executive jobs differ depending on the factors like the employer, working hours, and percentage of commission. The position is monetarily rewarding as most of the companies offer flexible commission structures and benefits like contributory pension and ongoing training and development.
If you have an interest in telesales and want to work in the automotive industry, you can make a bright future as a telephone sales executive. Meeting the sales and customer satisfaction targets will lead to promotions, bonuses, and other perks. Eager to get a job in the marketing and sales department of a car company? Explore different positions on InAutomotive!
Telesales jobs have their challenges and if you are not used to handling different kinds of people and customers hanging up without listening, the job can be stressful. On the contrary, if you have good customer service and sales skills, you are likely to enjoy the role and can deal with the most difficult of situations.
Telephone sales executives have to make calls to prospective customers and generate sales leads. They are required to answer the questions put forth against an advertisement or product knowledge they share. They need to handle the queries in a professional manner and ensure that a customer is satisfied with the response. Working with the management team to develop business is also in the telephone sales executive job description. Telesales executives can be asked to collect customer data to reach out to potential buyers and sell them the new products. They have to be proactive with comprehending and identifying customer needs and reactions for devising better sales strategies.
Tele sales executives’ job responsibilities include initiating sales with customers over the phone. They have to make calls considering the convenience of the buyers that may be interested in purchasing the vehicles or services. Though they have to read from the prescribed scripts, the telephone sales executives have to be knowledgeable about all the products and services they are pitching to be able to provide detailed and gratifying answers to customers. They have to assist the sales team with meeting the monthly and yearly goals. Identifying the trends and needs of the customers to come up with ideas to effectively sell is also their responsibility.
Communication skills, especially verbal ones are the basic requisite for the job. You need to be good at interacting with people and handling unpleasant situations calmly. Problem-solving skills are also required for the role. If you have the ability to think creatively and critically, you will be able to do the work efficiently. The quality to make a smart sales pitch will come in handy for the position. Effective listening and attention to detail are important for the job. You ought to be capable of working under stress to excel in this position. Apply to sales jobs in the UK’s automotive industry through InAutomotive!