Service Advisor

Service Advisor

£30,000 Basic Salary | £38,400 OTE
Monday to Friday 8:00am – 6:00pm | Saturday 8:00am – 2:00pm
Permanent | Full Time

Our client, a busy and successful main dealership, is looking to recruit an experienced Service Advisor to join their Aftersales team.

This is an excellent opportunity for a customer-focused automotive professional who enjoys delivering outstanding service, building strong customer relationships, and working within a fast-paced dealership environment.

What's on Offer?

• £30,000 Basic Salary
• £38,400 OTE (£8,400 Bonus at 100% Performance)
• Established and successful Aftersales department
• Ongoing training and development opportunities
• Long-term career progression within a growing business

Duties & Responsibilities

• Acting as the main point of contact for customers throughout the service and repair process.
• Booking vehicles into the workshop for servicing, maintenance and repair work.
• Keeping customers updated on vehicle progress and managing expectations.
• Liaising closely with Technicians and Workshop Control to ensure efficient workflow.
• Preparing estimates, service documentation and invoices.
• Identifying opportunities for additional repair work and upselling where appropriate.
• Delivering exceptional customer service to encourage repeat business and customer loyalty.
• Ensuring all administration is completed accurately and efficiently.

Your Background & Skills

• Minimum 3 years' experience as a Service Advisor within the motor trade.
• Strong customer service and relationship-building skills.
• Excellent communication and organisational abilities.
• Ability to work effectively in a busy, target-driven environment.
• Professional, positive and customer-focused approach.
• Strong attention to detail and administration skills.
• Full UK Driving Licence preferred.

Why Apply?

• Competitive basic salary and achievable bonus structure.
• Join a busy and established dealership operation.
• Work alongside an experienced and supportive Aftersales team.
• Genuine opportunity for long-term career development.

If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.

Apply today with your CV for immediate consideration.