Regional Warranty Administrator

Regional Warranty Administrator

Circa £28-30k (negotiable depending on experience)

Chelmsford/Colchester/Bishops Stortford 

Permanent/Full Time

Our client has a fantastic opportunity for an experienced Warranty Administrator to join their team, covering 3 areas (Chelmsford/Colchester and Bishops Stortford).  You will need to have previous experience as a Warranty Administrator who is used to processes and procedures. If you would like to find out more - Apply with us now!

Duties & Responsibilities: 

• Accessing, processing, submitting and monitoring all warranty claims, including negotiating with manufacturers directly on borderline claims. 
• Ensuring the company’s databases are correct and up to date. 
• Contacting customers to ensure that any manufactures recalls are carried out promptly. 
• Maintaining full photographic records, as required. 
• Processing and submitting service and extended coverage claims. 
• Building strong relationships within all teams across sites. 
• Dealing with queries and complaints in a prompt and courteous manner. 
• Ensuring all sites/departments are updated daily with current processing requirements and criteria. 

Your Background & Skill: 

• Strong administration skills. 
• Ability to multi-task and prioritise. 
• Full UK Driving Licence. 
• IT Literate. 
• Able to follow processes on the computer. 

For further details on this role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.