Telephone Sales Executive Job Description
Telephone sales executives have to make calls to prospective customers and generate sales leads. They are required to answer the questions put forth against an advertisement or product knowledge they share. They need to handle the queries in a professional manner and ensure that a customer is satisfied with the response. Working with the management team to develop business is also in the telephone sales executive job description. Telesales executives can be asked to collect customer data to reach out to potential buyers and sell them the new products. They have to be proactive with comprehending and identifying customer needs and reactions for devising better sales strategies.
Telephone Sales Executive Job Responsibilities
Tele sales executives’ job responsibilities include initiating sales with customers over the phone. They have to make calls considering the convenience of the buyers that may be interested in purchasing the vehicles or services. Though they have to read from the prescribed scripts, the telephone sales executives have to be knowledgeable about all the products and services they are pitching to be able to provide detailed and gratifying answers to customers. They have to assist the sales team with meeting the monthly and yearly goals. Identifying the trends and needs of the customers to come up with ideas to effectively sell is also their responsibility.
Skills Required to Build Telephone Sales Executive Careers
Communication skills, especially verbal ones are the basic requisite for the job. You need to be good at interacting with people and handling unpleasant situations calmly. Problem-solving skills are also required for the role. If you have the ability to think creatively and critically, you will be able to do the work efficiently. The quality to make a smart sales pitch will come in handy for the position. Effective listening and attention to detail are important for the job. You ought to be capable of working under stress to excel in this position. Apply to sales jobs in the UK’s automotive industry through InAutomotive!