Apply with Indeed Trainee Service Advisor Reference: AUG20219908 Expiry date: 17:30, 23 September 2021 Location: Kelso Salary: Competitive Benefits: Pension, training Lloyd Motor Group is the largest prestige motor group covering Cumbria, the North East, Lancashire, North Yorkshire and the South of Scotland and has been successfully trading for over 40 years. Privately owned and family run, the company prides itself on its professional yet personal approach in dealing with and supporting its customers and staff, always committed to the communities it serves. Lloyd Motor Group currently has 6 BMW and MINI retailers as well as operating 8 franchise dealerships representing brands including Jaguar, Land Rover, Volvo, KIA, Honda Motorcycles and Motorrad, and 5 state of the art Bodyshops. We are currently looking to recruit an Trainee Service Advisor at Lloyd Land Rover, Kelso. The ability to work as part of a team of Service Advisors in a busy, pressurised environment is essential. Customer focus, relationship maintenance and communication skills are of paramount importance in this role. As a Trainee Service Advisor your duties will include: * Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. * Advising on technical queries/issues. * Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle. * Sell customer repairs/parts etc., and finalising the invoice upon completion. The ideal Trainee Service Advisor will hold the following skills and experiences: * Motivated, with the willingness to learn and follow instruction * Have a proactive approach to customer service. * Excellent interpersonal and organisational skills and be well presented. * Must be IT literate * GCSEs at Grade 4/C or above in Maths & English and one other subject To apply for this position, please click on the link below to submit your CV.
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