Trainee Warranty Administrator Reference: NOV20210672 Expiry date: 12:11, 22 December 2021 Location: Newcastle Salary: Competitive Benefits: Pension We are looking to recruit a Trainee Warranty Administrator to join the successful team at Lloyd BMW, Newcastle. As a Trainee Warranty Administrator your duties will include: * Ensure all administrative functions within the warranty department are carried out in accordance with company policy. * Review warranty reporting systems with the line manager to identify improvements where possible. * Administer warranty policy in the best interests of the retailer, manufacturer and customer. * To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims. * Develop and maintain relationships with other staff members, specialist repairers and manufacturers’ representatives. * Asist and carry out Service Administration duties. * Learn the knowledge regarding warranty procedures and documentation. An ideal Trainee Warranty Administrator will hold the following skills and experiences: * Self-motivated, with a proactive approach to customer service. * Strong organisational skills, keen eye for attention to detail and pride in high standards * Customer relations experience via telephone and face to face is advantageous * Excellent interpersonal and organisational skills and be well presented. * Must be IT literate. We offer a competitive salary for our Trainees. About Lloyd Motor Group Lloyd Motor Group is the largest prestige motor group covering Cumbria, the North East, Lancashire, North Yorkshire and the South of Scotland and has been successfully trading for over 40 years. Privately owned and family run, the company prides itself on its professional yet personal approach in dealing with and supporting its customers and staff, always committed to the communities it serves. Lloyd Motor Group currently has 6 BMW and MINI retailers as well as operating 8 franchise dealerships representing brands including Jaguar, Land Rover, Volvo, Kia, Honda Motorcycles and Motorrad, and 5 state of the art Bodyshops. To apply for this position, please click on the link below to submit your CV.
In warranty advisor jobs, you, as part of aftersales & service, will get to handle all the tasks and responsibilities pertaining to the warranty process – from the beginning to the end. You will deal with the customers when they claim repairs or parts. The warranty advisor proposes a viable warranty option considering various factors.
The warranty advisors have the chance of earning fairly well, depending upon many factors. These factors include your geographical region, your company, as well as your years of experience and expertise. They also earn a handsome commission on the sale of each warranty and also receive various perks and benefits.
Yes, the warranty advisor careers can be quite rewarding for those who get lucky with the odds, but of course the importance of hard-work and experience in the field can’t be denied. They possess complete knowledge of the whole automotive industry, pricing and specifications of the vehicles. People looking for vehicles heavily depend on them for getting the warranty suggestions.
To apply for the warranty advisor vacancies, you require no more than a high school diploma. You can get the required customer care services by various ways such as an internship or a job to increase the chances of landing this job in the automotive industry. The warranty advisors also possess sound customer service skills and deal with the customers in a polite manner.
Warranty advisor jobs offer a promising future because of the rising demand for transportation and subsequently the extensive boom in the automotive industry. They are hired by the automotive firms and propose valuable warranty advice / suggestions for the customers. If you want to apply to the latest warranty advisor positions, you can check out InAutomotive.
Before applying to fill warranty advisor vacancies, a quick knowledge of all the aspects of this job is useful to have. To get this job, you usually need a high school diploma only, or an equivalent degree. You should have a background in customer care that can help and guide you in your job. You can also get this experience with the help of a training program or an internship. After the required level of training, you become eligible for the job. The warranty advisor supervises the whole process for warranty and addresses the claims made by customers regarding the malfunctioning vehicle parts.
Warranty advisor jobs require you to undertake all the matters that are related to the warranty process of your company. As a warranty advisor, you will monitor the warranty process from the beginning to the end. You will work for your dealership by ensuring the timely arrival of replacement parts for faulty products. You will monitor the shipping process, analyse customer warranty claims and determine if the claim is being covered by the warranty or not, as well as ensure the smooth operation of the warranty department.
The main skill required in this job is good customer care services. You should excel in customer care services, because that’s the main skill your job centres around. You should also be good in communication skills. You should have a thorough knowledge of the warranty process. The warranty advisors possess complete information about the different vehicles and their components. Customers ask them questions and they give valuable answers related to the vehicle or even its pricing. Go to InAutomotive if you are looking for the latest aftersales and service jobs in the automotive industry.
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