Service Technician Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 52 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 16 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda and Ford. At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team. We require a Service Technician of the highest calibre to join our busy Aftersales Department at our FCA Dealership in Dorridge, Solihull. We offer a superb opportunity to the right person who is able to demonstrate a successful and stable track record (ideally within the automotive franchise industry although not necessary as full training will be provided). Role and Responsibilities: * To undertake maintenance, service and repair activities on motor vehicles of all types to the highest standard within scheduled times to meet company and franchise standards * Repair, test vehicles and diagnose their faults as and when required by Service Manager and supervisory staff * Replace components, parts, lubricants and consumables and record usage * Keep work areas clean and tidy, organised and safe from hazards to health and safety * Carry out work completely and effectively within manufacturers’ servicing and repair times * Advise and report on vehicle faults and servicing requirements while working on vehicles, including future servicing/repair requirements The ideal candidate will: * Have at least 2 years’ experience after qualifying period, of working in a Franchise Dealership (or similar) * Ideally hold a valid MOT Card * Excellent customer service skills * Take responsibility for the quality and quantity of their work * Full UK driving licence The successful applicant will be highly motivated, efficient and organised. This position is within a busy workshop environment, as such you will be provided with a competitive remuneration package, as well as industry leading product and manufacturer training. This is a fulltime position and includes 20 days’ annual leave plus Bank Holidays. Do you feel up to the challenge and have the relevant experience and ability we are looking for APPLY TODAY! Ref: JC1032 Working Hours Location Johnsons FCA Solihull Salary COMPETITIVE Benefits Closing Date 19/12/2021
The service technicians offer vehicle maintenance and repair services. These technicians ensure that a high-quality experience has been created for the customer. They also assist with Level 1-2 Service Technician training and give complete guidance to the new entrants in the field.
Service technicians, sometimes known as automotive service technicians, are responsible for a variety of services, as well as diagnosing and repairing problems that surface in the vehicle, depending on their area of specialisation. They frequently visit their clients' businesses or homes to install or repair parts in the automobile.
Automotive Service Technicians work more than 40 hours per week. To accommodate client demands, some employees may work evenings and weekends. The technicians are required to provide their tools, which can be quite costly. By the time they reach the trip level, they have often spent thousands of pounds on tools.
Careful, punctual, and courteous are the positive traits of a service technician. The ideal field technician possesses a variety of interpersonal abilities. Customers are primarily concerned with the efficiency of technicians. They want professionals to get on-site as soon as possible, precisely assess the problem, and execute the repair.
To support and maintain their vehicles, almost everyone requires a service technician at some point. Self-discipline, problem-solving skills, attention to detail, outstanding communication skills, and a passion for technology are all qualities to look for in a successful automotive service technician. At InAutomotive, you can find more about service technician jobs.
They provide superior vehicle servicing and repair by identifying vehicle issues and utilising the most up-to-date diagnostic technologies and methodologies. They complete repairs on time while adhering to the dealer, brand, and corporate standards and deliver vehicles on time to customers or service advisors. The service technician job description suggests that they are in charge of visiting clients' sites and repairing any machines or equipment. Some technicians work from within the company and have remote access to equipment. In the computer sector, this is always relevant. InAutomotive is the UK's best automotive job search website and you can apply for the latest service technician vacancies.
A Service Technician performs many responsibilities which include taking phone calls, retaining technical knowledge, evaluating information, doing repairs, servicing equipment and assisting consumers. These technicians test vehicle repairs and communicate issues to the service manager and service advisors. They also perform additional repair work as advised by managers or advisors and use manufacturer diagnostic equipment to ensure diagnostics, testing, and repairs are thorough and of the highest quality. They are responsible for maintaining a clean, neat, and orderly work environment in accordance with business standards, mainly to protect the safety of all team members.
To become a successful technician, the candidates are required to be systematic and accurate. The employers demand them to be self-motivated and excellent in oral and written communication skills. To become a good customer service provider, they need to have good listening skills to understand the customer's requirements and diagnose vehicle glitches. They must have planning and organising skills. Being detail-oriented and observant is also a plus. Logical thinking also comes in handy for the job. Having a comprehensive understanding of numeric data with good information technology knowledge is also required. Managing work relationships, networking and being professional and respectful is also a part of the job.
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