Job role – Service Advisor
Location – Chelmsford, Colchester, East of England
Salary – £23,000 – £26,000 depending on experience. OTE £36,000
As a Service Advisor you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicle is in our Retail Centre. You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal or external customers. As a Service Advisor you are quick to identify the needs of the customers and opportunities to upsell. You are able to work to tight timescales and thrive on the pressure of a busy service department. Alongside your customer first attitude, you will maximise sales, maintain customer retention and overachieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.
Main Responsibilities of a Service Advisor.
To be a successful Service Advisor, you will have:
If this Service Advisor role is of interest – or you would like to find out more information regarding this opportunity– or to discuss other Automotive jobs in your area please contact Gemma at Jago Consultants today.
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