Are you a front of house, people centric and welcoming character looking for a new challenge within the automotive industry? Would you like the opportunity to work for the South West's largest automotive dealership group?
Westerly BMW in Exeter currently have a vacancy for a Weekend Showroom Host / Receptionist to join the team.
What can we offer you?
In return for your reliability and commitment, you will be offered a range of benefits including:
Weekend Showroom Host/Receptionist Responsibilities:
Receiving incoming telephone enquiries and welcoming our customers and visitors to the business. This role is all about creating a positive and premium first impression. We are looking for someone who will take a keen interest in our customers ensuring that their hospitality needs are met during their visit to us. A polite and courteous approach is essential as are excellent communication and interpersonal skills. Regular general housekeeping duties in the customer hospitality areas, maintaining various records, supporting administration functions and ensuring that front of house health & safety rules are adhered to.
Could this be the role for me?
As the first point of contact for our customers we are looking for a friendly and outgoing individual who understands what it takes to deliver outstanding levels of customer care whilst creating a positive first impression of our business. We are looking for a Weekend Showroom Host/Receptionist who has a naturally personable and vibrant character and is able to build rapports quickly with our customers during face to face interactions, telephone conversations and via electronic communications. You should be highly presentable, reliable, punctual and keen to offer a 5 star service. Previous front of house experience along with a superb telephone manner will be pre-requisite. This position may qualify for entry to our 12-14 month, level 2 or 3, Apprenticeship Standards Programme.
Who are we?
Helston Garages Group was founded in 1960, today we partner with 13 automotive brands, have 37 outlets and employ in the region of 980 people throughout the South West of England with businesses across Dorset, Somerset, Devon and Cornwall.
A major part of our success has been the emphasis that we place on creating and maintaining a skilled, knowledgeable and contented workforce. The effectiveness of this approach is demonstrated by the large proportion of our employees who stay with the Group for many years. Over a third of our staff have been with the Company for a decade or more, with approximately 90 of our staff having worked with us for more than 20 years.
We believe that we offer a stable and enjoyable working environment for our employees. Career development is enthusiastically encouraged by the Management and our Manufacturer partners, with dedicated programmes helping employees and our Apprentices with their progression and ongoing careers.
This is a fantastic opportunity to work for a family run business and if you feel you have the motivation, aptitude and attitude to be our Weekend Showroom Host/Receptionist, then please click 'apply'.
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