Are you an experienced Showroom Host/Receptionist, looking for a new challenge? Would you like the opportunity to work for the South West's largest automotive dealership group?
An opportunity has arisen at Westerly BMW in Exeter for a part time Showroom Host/Receptionist to join us on a job share two to three days per week to maintain a 5 star front of house service for our customers.
What can we offer you?
In return for your experience, you will be offered a basic salary and a great range of benefits including:
What will I be responsible for?
Could this be the role for me?
As the first point of contact for our customers we are looking for a friendly and outgoing individual who understands what it takes to deliver outstanding levels of customer care whilst creating a positive first impression for our business. We are looking for a Showroom Host/Receptionist who has a naturally personable and vibrant character and is able to build rapports quickly with our customers during face to face interactions, telephone conversations and via electronic communications. You should be highly presentable, reliable, punctual and keen to offer a 5 star service. Previous front of house experience along with a superb telephone manner will be distinct advantages.
Who are we?
Helston Garages Group are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of £600 million and representing a range of franchises including Westerly BMW & MINI, Kastner Volvo, Helston VW, Truscotts Peugeot, Carrs Skoda along with Jaguar Land Rover, Audi, Porsche, Maserati, Ferrari and Select Used Vehicle branches.
This is a fantastic opportunity to join one of the top 25 dealer groups in the UK. If you feel you have the skills, motivation and attitude to be our Receptionist/Showroom Host, then please click 'apply'.
For a number of reasons, and without notice, Helston Garages Group reserve the right to withdraw this advertisement before the closing date.
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Customer service is the primary responsibility of an automotive or car dealership receptionist. They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks. InAutomotive comes under the list of the UK's best automotive job search websites. Visit the website to find out more about car dealership receptionist jobs.
To work as an automotive receptionist, there are no specific entry requirements. Employers typically look for candidates with strong literacy, numeracy, and IT abilities. They may request GCSEs or equivalent credentials and inquire about appropriate work experience. However, sometimes candidates with no experience are also hired.
They demand suitable phone handling etiquette for polite conversations with clients and prospects, as well as the ability to operate and handle a multi-line phone system quickly and efficiently. They also look for flexibility. Automotive receptionists at car dealerships must be willing and able to work a variety of shifts.
If you enjoy working with people and cars, this job is a good fit. This is advantageous because you will frequently have conventional workweeks with free weekends and holidays. Since intermediaries are always required, especially for the clients with zero industry knowledge, therefore, the career prospects will always be good.
Considering the nature and requirements of the job, the demand for automotive receptionists will never decrease. This is because someone is always required to greet and attend to the customers. Therefore the career prospects are good. You can find out more detail regarding car dealership receptionist jobs at InAutomotive.
Receptionists are in charge of greeting visitors and providing outstanding customer service. This includes taking calls and handling them appropriately, responding to visitor concerns and requests, and creating a pleasant environment. This frequently entails doing ad hoc administrative tasks as required. Receptionists can be found in practically any business. GCSE's or equivalent is usually required of automotive receptionists. According to the automotive receptionist job description, the majority of receptionist training takes place on the job. Receptionists frequently progress to administrative assistant positions. The best receptionists are courteous, friendly and have pleasant personalities. They are also required to be well-organised and adept at multitasking.
The car showroom receptionists must be kind and friendly when answering and directing phone calls. They must greet visitors with warmth and friendliness and answer any questions they may have. Ensuring that the reception area and all communal areas are kept clean and tidy is also a core part of their job responsibilities. They also use standard office equipment such as a fax machine, a copy machine, and a computer daily to keep meticulous and accurate records of all visitor requests and phone calls. Responding to client phone calls and emails, keeping track of the office's and your coworkers' calendars is their job.
Communication, interpersonal, customer service, and organisational abilities are essential for car showroom receptionists. They spend most of their effort and time dealing with a diverse range of visitors and guests. This implies they will have to deal with people with a variety of personalities and behaviours. Employers also expect them to have the ability to communicate verbally and in writing. Excellent customer service, prioritising and multitasking, dependability, problem-solving attitude, and capacity to work under pressure are good car dealership personnel qualities. They also need to have a good knowledge of Microsoft Office. Paying attention to the minor details is a plus. You can find out more detail regarding car dealership receptionist jobs at InAutomotive.
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