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Automotive Receptionist Jobs

Direct Employer Receptionist / Host Sytner Group Recruitment Sunningdale, England, United Kingdom
Direct Employer BMW/MINI Digital Receptionist Sytner Group Recruitment Leicester, Leicestershire, East Midlands
Direct Employer Receptionist / Host Sytner Group Recruitment Stockport, Diamantina Debelopmental Road
Direct Employer Receptionist / Host Sytner Group Recruitment Stockport, Diamantina Debelopmental Road
Direct Employer Receptionist / Host Sytner Group Recruitment London, England, United Kingdom
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Receptionist / Host
Sytner Group Recruitment
2 weeks left to apply
Sunningdale, England, United Kingdom Get directions
Dealership Automotive Receptionist

Job summary

Job description

About the role

Sytner Sunningdale is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW.

You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.

To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.

Why Sytner?

Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.

Coming soon

We are collecting this company information for you and we'll make it available soon.

2 weeks left to apply
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Frequently asked questions

Customer service is the primary responsibility of an automotive or car dealership receptionist. They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks. InAutomotive comes under the list of the UK's best automotive job search websites. Visit the website to find out more about car dealership receptionist jobs.

To work as an automotive receptionist, there are no specific entry requirements. Employers typically look for candidates with strong literacy, numeracy, and IT abilities. They may request GCSEs or equivalent credentials and inquire about appropriate work experience. However, sometimes candidates with no experience are also hired.

They demand suitable phone handling etiquette for polite conversations with clients and prospects, as well as the ability to operate and handle a multi-line phone system quickly and efficiently. They also look for flexibility. Automotive receptionists at car dealerships must be willing and able to work a variety of shifts.

If you enjoy working with people and cars, this job is a good fit. This is advantageous because you will frequently have conventional workweeks with free weekends and holidays. Since intermediaries are always required, especially for the clients with zero industry knowledge, therefore, the career prospects will always be good.

Considering the nature and requirements of the job, the demand for automotive receptionists will never decrease. This is because someone is always required to greet and attend to the customers. Therefore the career prospects are good. You can find out more detail regarding car dealership receptionist jobs at InAutomotive.

Description

Automotive Receptionist Job Description

Receptionists are in charge of greeting visitors and providing outstanding customer service. This includes taking calls and handling them appropriately, responding to visitor concerns and requests, and creating a pleasant environment. This frequently entails doing ad hoc administrative tasks as required. Receptionists can be found in practically any business. GCSE's or equivalent is usually required of automotive receptionists. According to the automotive receptionist job description, the majority of receptionist training takes place on the job. Receptionists frequently progress to administrative assistant positions. The best receptionists are courteous, friendly and have pleasant personalities. They are also required to be well-organised and adept at multitasking.

Automotive Receptionist Job Responsibilities

The car showroom receptionists must be kind and friendly when answering and directing phone calls. They must greet visitors with warmth and friendliness and answer any questions they may have. Ensuring that the reception area and all communal areas are kept clean and tidy is also a core part of their job responsibilities. They also use standard office equipment such as a fax machine, a copy machine, and a computer daily to keep meticulous and accurate records of all visitor requests and phone calls. Responding to client phone calls and emails, keeping track of the office's and your coworkers' calendars is their job.

Skills Required to Build an Automotive Receptionist Career

Communication, interpersonal, customer service, and organisational abilities are essential for car showroom receptionists. They spend most of their effort and time dealing with a diverse range of visitors and guests. This implies they will have to deal with people with a variety of personalities and behaviours. Employers also expect them to have the ability to communicate verbally and in writing. Excellent customer service, prioritising and multitasking, dependability, problem-solving attitude, and capacity to work under pressure are good car dealership personnel qualities. They also need to have a good knowledge of Microsoft Office. Paying attention to the minor details is a plus. You can find out more detail regarding car dealership receptionist jobs at InAutomotive.