Assistant Service Manager Reference: DEC20216717 Expiry date: 18:00, 20 January 2022 Location: South Lakes Salary: £35,000 Per Annum Benefits: Pension, Training A rare and exciting opportunity has arisen for an Assistant Service Manager to join the busy team at Lloyd BMW & MINI, South Lakes. Lloyd Motor Group is the largest prestige motor group covering Cumbria, the North East, Lancashire and the South of Scotland and has been successfully trading for over 40 years. Privately owned and family run, the company prides itself on its professional yet personal approach in dealing with and supporting its customers and staff, always committed to the communities it serves. Lloyd Motor Group currently has 6 BMW and MINI retailers as well as operating 8 franchise dealerships representing brands including Jaguar, Land Rover, Volvo, KIA, Honda Motorcycles and Motorrad, and 5 state-of-the-art Bodyshops. Reporting into the Aftersales Manager, your duties will include, but are not limited to: * Driving additional business within the aftersales department using demographic data to highlight new opportunities * Overseeing a team of Service Advisors managing daily workload to ensure maximum efficiency * Carrying out review meetings/reporting and improving on Department performance through target given objectives * Dealing with all customers in a professional, prompt and courteous manner, portraying a positive impression of the Service Department * An understanding of Warranty coverage * To create robust reports for the Aftersales Manager on group and individual performance An ideal Assistant Service Manager will hold the following skills and experiences: * Motivated, with a proactive approach to customer service. * Enjoy the challenge of influencing the success of the Services department. * Excellent interpersonal and organisational skills and be well presented. * Must be IT literate, and a working knowledge of Kerridge * People management skills * Previous experience in a similar role is essential In return you will receive a competitive basic salary, and an OTE upwards of £35,000 per annum (dependent upon experience) For an opportunity to join this leading company please submit your CV online.
Do you wish to replace the existing data in your profile with data from your new CV upload?