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Aftersales & Service Jobs

Business Development Manager The Solution Automotive Staffordshire, West Midlands, UK £30,000 - £40,000
Aftersales Advisor Richard Abson Group Stafford, Staffordshire, West Midlands £24,000 - £31,000

Business Development Manager
The Solution Automotive
3 weeks left to apply
Staffordshire, West Midlands, UK Get directions
Salary: £30,000 - £40,000
Aftersales & Service Retention / Account Manager Full time

Business Development Manager

Our client, a local and highly successful logistics and courier company, is seeking a Business Development Manager

The idea candidate will have;

Bags of drive and enthusiasm
A results driven mindset
Confidence to prospect over the phone and build relationships quickly
A natural ability to work in a fast paced arena

Our client has an lapsed database of over 250 customer they simply haven't had time to reconnect with, in addition to over 60,000 potential businesses on patch that need contacting.

The ideal candidate will also be digitally savvy, with the ability to drive new business and lead through social media and online presence.

The salary on offer is very much dependent on skill set and experience as a Business Development Manager, but our guideline is £20,000 to £24,000 basic with an uncapped OTE, estimated to be £35,000 to £40,000 in year one.

Monday to Friday, no weekend work.

Our client has stressed their products and services are not 'hard sells', most targeted clients are open to using them so as far as Business Development Manager roles go, this is far from soul destroying!

Please ensure your CV is up to date with relevant contact numbers including address.

Who are you applying to?

The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships.

If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.


Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.

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3 weeks left to apply

Frequently asked questions

Aftersales service personnel aim to establish a connection with clients based on mutual trust and knowledge to assure their continuing happiness. They enhance customers' experience by delivering a top-notch Aftersales service.

What you do at the point of sales, such as customer service and selling strategies, is included in Aftersales service. It also involves how you follow up after the consumer has departed, such as making follow-up contact and handling complaints properly.

Aftersales service refers to the assistance and support you provide to your consumers after they have purchased your goods. It could involve giving instructions on how to utilise your automobile or service, answering queries, and checking in to see if customers are happy with their purchase.

An Aftersales Manager maximises sales by closing business on a regular basis and meeting a department's or company's booking objectives. They also negotiate contract renewals with existing large accounts and maintain contracts and other documents, and perform other tasks necessary to ensure customer satisfaction.

Support for warranty service, training, or repair and upgrades are typical examples of Aftersales service. Aftersales service is sometimes included in a company's overall marketing plan. InAutomotive is the best platform to apply to your desired Automotive Aftersales jobs.

Description

What are Aftersales and Service jobs like

The Aftersales  and service department maximises sales by closing business on a regular basis. These professionals work to meet the company's booking objectives and negotiate with existing large accounts for contract renewals. They also maintain contracts and other documents and perform other tasks required to ensure customer satisfaction at all times. These generally are the responsibilities of the people working in the Aftersales  and service department. Profits and losses, sales and related promotional efforts, budgeting, and general Aftersales marketing are all responsibilities of the sales specialists in this area. Desk officers, Aftersales and service technicians, Aftersales managers, and others work in this department.

Aftersales and Service Jobs' Responsibilities

People doing Aftersales jobs develop and maintain contact with customers so that they may quickly collect feedback on the quality of their company's products. Their job also entails supporting customers in addressing concerns with things they have purchased or services they have received. Aftersales  teams must build positive working relationships with clients in order to improve patronage and revenue. In addition, they keep track of contract data in order to notify clients of upcoming contract expiration dates and to assist them with contract renewals. They also put together promotional and marketing initiatives in order to strengthen their product's market presence and user base. Aftersales  managers are responsible for coordinating the operations of a unit to ensure that stated goals are met.

Skills Required to Build An Aftersales and Service Career

People in this department must have strong interpersonal, analytical, organisational, leadership, and problem-solving abilities because they must deal with consumers appropriately according to set customer service standards. In addition, they must have excellent and practical oral and written communication skills, as well as abilities in fiscal management and budget planning, because they must negotiate with clients on price and contract terms to guarantee that the profit margin is achievable. These individuals must be adaptable, goal-oriented, and well-organised, as well as capable of investigating and analysing problems, making sound judgements, and resolving them in a timely manner. Visit InAutomotive to apply for Aftersales jobs in the UK’s automotive sector.