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Showing 3 Aftersales & Service job(s) in Cornwall
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Aftersales & Service Jobs

Aftersales Advisor ... Liskeard, Cornwall, South West £25,000 - £28,000
Direct Employer Service Advisor - Automotive Helston Garage Group Truro, Cornwall, South West
Direct Employer Service Advisor - Automotive Helston Garage Group St Columb, Cornwall, South West

Aftersales Advisor
...
3 weeks left to apply
Liskeard, Cornwall, South West Get directions
Salary: £25,000 - £28,000
Aftersales & Service Aftersales Advisor Full time

We are seeking an AFTERSALES ADVISOR to join the front of house team at a franchised main dealer near Liskeard.

Combining your Parts activities with supporting the front of house Service Advisor, your daily duties will include:

  • Controlling Parts stock and replenishment.
  • Ensuring correct items are available for incoming workshop bookings.
  • Carrying out stock checks and placing special orders
  • Dealing with Parts warranty and returns.
  • Supporting in the face-to-face assistance of service customers.
  • Taking service bookings and processing through the internal systems.
  • Upselling brand approved products, services and identified work requirements.

To be considered, you will need to have worked as an automotive Service Advisor or Parts Advisor (either in an independent garage, main dealer, or motor factors). You will be well presented with a good standard of IT Literacy.

There is competitive and realistic bonus scheme in place that rewards efficiency and profitability.

For more details, please get in touch today.

kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled.  Please visit our website to view all our current vacancies.

Nº employees 11-50
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3 weeks left to apply

Frequently asked questions

Aftersales service personnel aim to establish a connection with clients based on mutual trust and knowledge to assure their continuing happiness. They enhance customers' experience by delivering a top-notch Aftersales service.

What you do at the point of sales, such as customer service and selling strategies, is included in Aftersales service. It also involves how you follow up after the consumer has departed, such as making follow-up contact and handling complaints properly.

Aftersales service refers to the assistance and support you provide to your consumers after they have purchased your goods. It could involve giving instructions on how to utilise your automobile or service, answering queries, and checking in to see if customers are happy with their purchase.

An Aftersales Manager maximises sales by closing business on a regular basis and meeting a department's or company's booking objectives. They also negotiate contract renewals with existing large accounts and maintain contracts and other documents, and perform other tasks necessary to ensure customer satisfaction.

Support for warranty service, training, or repair and upgrades are typical examples of Aftersales service. Aftersales service is sometimes included in a company's overall marketing plan. InAutomotive is the best platform to apply to your desired Automotive Aftersales jobs.

Description

What are Aftersales and Service jobs like

The Aftersales  and service department maximises sales by closing business on a regular basis. These professionals work to meet the company's booking objectives and negotiate with existing large accounts for contract renewals. They also maintain contracts and other documents and perform other tasks required to ensure customer satisfaction at all times. These generally are the responsibilities of the people working in the Aftersales  and service department. Profits and losses, sales and related promotional efforts, budgeting, and general Aftersales marketing are all responsibilities of the sales specialists in this area. Desk officers, Aftersales and service technicians, Aftersales managers, and others work in this department.

Aftersales and Service Jobs' Responsibilities

People doing Aftersales jobs develop and maintain contact with customers so that they may quickly collect feedback on the quality of their company's products. Their job also entails supporting customers in addressing concerns with things they have purchased or services they have received. Aftersales  teams must build positive working relationships with clients in order to improve patronage and revenue. In addition, they keep track of contract data in order to notify clients of upcoming contract expiration dates and to assist them with contract renewals. They also put together promotional and marketing initiatives in order to strengthen their product's market presence and user base. Aftersales  managers are responsible for coordinating the operations of a unit to ensure that stated goals are met.

Skills Required to Build An Aftersales and Service Career

People in this department must have strong interpersonal, analytical, organisational, leadership, and problem-solving abilities because they must deal with consumers appropriately according to set customer service standards. In addition, they must have excellent and practical oral and written communication skills, as well as abilities in fiscal management and budget planning, because they must negotiate with clients on price and contract terms to guarantee that the profit margin is achievable. These individuals must be adaptable, goal-oriented, and well-organised, as well as capable of investigating and analysing problems, making sound judgements, and resolving them in a timely manner. Visit InAutomotive to apply for Aftersales jobs in the UK’s automotive sector.