Job description Bodyshop Advisor Are you a current Service or Parts Advisor looking to expand your Aftersales experience? Are you at your best when in front of a customer building great relationships and giving great advice? re you self-motivated, organised and committed to delivering exceptional customer experience? Then our Bodyshop Advisor role within our team at Sytner Sunningdale could be the role for you. An exciting and rare opportunity has arisen to join our fantastic team at Sytner Sunningdale as a Bodyshop Advisor. As Sytner Bodyshop Advisor you work with a fantastic team in delighting our customers and getting it right the first time. Your role will include :- • To be the initial interface with the customer for all accident repair enquiries. • To inspect customer vehicles and provide an initial quotation for repair • To review service customer vehicles and quote for cosmetic or alloy wheel repair * Organise and book all repair work with external Bodyshops • Organise customer loan cars in conjunction with Bodyshop • Liaise with Customers, Insurance Companies and service providers to ensure all financial and repair formalities are effectively completed to the satisfaction of all parties. • Inspect repaired vehicles on return to Dealership to ensure quality of workmanship • Take opportunities to promote and provide additional Company services and products. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you This is a sales-focused role that would suit a forward-thinking, people orientated person. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone. Working knowledge of Audatex Enterprise and E.M.A.C.S. would be an advantage but not essential Why Sytner? Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'. We will also recognise and reward your hard work, loyalty and achievements. As well as a competitive salary and bonus you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback
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