Automotive retailer Harwoods Group, represents prestigious car brands Aston Martin, Audi, Bentley, Mclaren, Volvo, Jaguar and Land Rover, as well as the truck brand MAN. We have eighteen businesses across Sussex, Surrey, Kent and Hampshire. Our vision is to ‘create memorable experiences’, as we believe our primary role is to add maximum value to the customer journey. We also aim to make working at Harwoods as memorable and enjoyable as possible and benefit from above average employee engagement. With 98% of staff scoring positively when asked ‘I care about the future of Harwoods’, we’re a safe bet for a job and career. Harwoods Jaguar Land Rover Basingstoke was purchased from Webbers of Basingstoke by Harwoods in 2007, together with the accompanying Jaguar business. We offer both Land Rover sales and aftersales departments and house the Group’s JLR contact centre. In total, there are around 80 staff based at the site, which covers the Basingstoke, Winchester, Newbury, Southampton, Alton and Farnham territory Job Purpose The role of the site Driver: * Support the business by carrying out driving duties. Policies All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role. Person Specification Essential * Proof of Right to Work in the UK. Experience Desirable * Previously employed in a position of trust. Skills & Knowledge Essential * current and clean driving Licence * Smart appearance. * Competency in numeracy and literacy. Desirable * Advanced motoring qualification. Competencies Harwoods has 5 key competencies which describe the behaviours expected of all employees. For this role we are looking for applicants who can demonstrate all of the competencies below at the level described, as per the attached competency framework. Delivering Memorable Customer Service Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations. Level: Team Member High Performing Teams Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values. Commercial and Operational Excellence Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently. Innovation & Improvement Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things. Brand Aligned Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards. Key Responsibilities * Check in/video all service and sales cars and * Ensure customers have spaces to park * Supporting our used car administartors with site car movements and logistics * Occasional collection and delivery and local lifts
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