Long standing loyal database of customers
Well established business
WORKSHOP CONTROLLER- Job Purpose: To manage the process of optimising workshop resources to meet agreed departmental budgets. To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
As a WORKSHOP CONTROLLER, your Key Objectives will be:
To calculate and manage the effective use of workshop resources for the Dealership
Monitor individual and workshop efficiencies to ensure key performance indicators are met.
Plan the distribution of work amongst the team utilising available skills mix.
Identify individual training and development needs.
Manage liaison between workshop and service reception on customer vehicle progress.
Manage workshop standards in accordance with HSO requirements.