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6 months ago
Richmond Motor Group
Location: Southampton
Job type: Part Time
Category: Receptionist Jobs
Weekend Showroom Receptionist, Southampton

Salary: £

We are currently looking for a WEEKEND SHOWROOM RECEPTIONIST for our busy Southampton dealership.

This is a key role within the group as you will be expected to greet all customers face to face and over the phone. You will need to complete basic administration tasks and have good awareness.

This is an excellent opportunity for your dedication and commitment to shine with Richmond Motor Group. In return the company offers genuine career progression and training.

You'll be working 8am - 6pm Saturdays and 10am - 5pm on Sundays.

Responsibilities and Duties

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To greet all customers and visitors whether by phone or in person in a professional and courteous manner.

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To ensure switchboard is answered promptly and courteously at all times, ensuring that an apology is given to the caller should this objective not be met and that continued communication is maintained with the customer should they be placed on hold.

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To ensure switchboard is manned at all times.

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To ensure that messages taken are accurate and passed on to the relevant personnel promptly.

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To ensure that the Reception and Customer Waiting Areas are kept in a clean and tidy condition.

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To ensure refreshment is offered to any customer seated in the Customer Waiting Area and to that there are sufficient funds available to do so.

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To ensure that switchboard and telephone extension faults are reported immediately to the Help-desk via the company’s email system and logged in the Reception Diary.

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To ensure internal mail is distributed accordingly and that arrangements are made for internal post to be delivered to other branches.

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To ensure all faults relating to photocopiers and fax machines are reported to the relevant supplier and logged in the reception diary.

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To carry out training on the company’s telephone and postal system to new starters to the company.

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To assist with mail shots when requested within time frame given.

Qualifications and Skills

Ideally will have previous reception experience.

Have excellent communication skills, be efficient and able to work within a team.

Learn quickly, be enthusiastic, deliver high levels of customer service.

Have a friendly and approachable personality.

Be committed, well presented and reliable.

Benefits

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Part time, permanent position.

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Holiday Pay.

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Workplace Pension Scheme.

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High Street Discounts.

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Childcare Vouchers.

Job Type: Part-time, Permanent

Required experience:

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Reception: 1 year

Job Location:

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Southampton, Hampshire

To apply for this role, please send your CV and a cover letter via the Apply button

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