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23 days ago
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Warranty/Service Advisor


Vertu Motor PLC
Location: Sandwell
Job type: Permanent
Experience: Any or N/A
Business sector: B2C
Contact: Adam Hudson
Category: Warranty Administrator Jobs
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About us

As a Bristol Street Motors dealership, At Ford Redditch we are committed to providing customers with top quality customer service, designed to help them come to the right decision. We are currently recruiting for a Warranty Administrator.

About the Role

This is a duel role that includes warranty administration and daily control of a mobile van. You will play a key part in the relationship between the dealership, customers and the manufacturer, check claims submitted by the site, progress and submit claims to the Manufacturer, ensure that any work undertaken meets the manufacturer’s requirements and criteria for warranty claims, ensure that the repair order and all supporting documentation meets the manufacturer’s required standards, ensure submission of all invoiced jobs and assist the Accounts department in the reconciliation of the warranty payments and deal with rejected warranty claims

About You

For this role is essential you have experience of working within the motor industry whether it be in warranty or service. It is also essential to have experience using Kerridge. You will need to be organised, efficient with a keen eye for detail and the ability to work within specified guidelines.

What you can expect

If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, Vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry please apply now.

About us

As a Bristol Street Motors dealership, At Ford Redditch we are committed to providing customers with top quality customer service, designed to help them come to the right decision. We are currently recruiting for a Warranty Administrator.

About the Role

This is a duel role that includes warranty administration and daily control of a mobile van. You will play a key part in the relationship between the dealership, customers and the manufacturer, check claims submitted by the site, progress and submit claims to the Manufacturer, ensure that any work undertaken meets the manufacturer’s requirements and criteria for warranty claims, ensure that the repair order and all supporting documentation meets the manufacturer’s required standards, ensure submission of all invoiced jobs and assist the Accounts department in the reconciliation of the warranty payments and deal with rejected warranty claims

About You

For this role is essential you have experience of working within the motor industry whether it be in warranty or service. It is also essential to have experience using Kerridge. You will need to be organised, efficient with a keen eye for detail and the ability to work within specified guidelines.

What you can expect

If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, Vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry please apply now.

Apply

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