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7 months ago
Salary: OTE £38,000 p/a + Employee Benefits
Location: Cobham
Job type: Permanent
Contact: Sarah Watson
Category: Warranty Administrator Jobs, Administration

Warranty Administrator - BMW Cobham

Job purpose:

The Warranty Administrator is responsible for submitting accurate warranty and goodwill claims on a daily and weekly basis, and to efficiently and accurately administer manufacturer warranty systems.

Role Requirements

To be a success in this role, you will have

  • Training on Manufacturer Warranty Standards
  • Computer Literate
  • Previous experience of working in a warranty or insurance claims assessment role is desirable


  • Experience of interpreting technical information
  • Experience of working with standard forms and documentation processes


  • Numerate and used to working with financial statements

Your Responsibilities

  • Ensure all policy claims are quickly dealt with and customer reimbursements are correct.
  • Effectively control retail dealers input/ouput claims.
  • Be actively involved in costing and ensure the procedures adopted by the Workshop Controller are in line with established procedures.
  • Ensure that all documentation is completed in line with the Assurance Policy
  • Maintain high standards of control over displaced material returned.
  • Check and clear weekly statement and query any overdue claims, or claims not paid or any discrepencies in payment.
  • Prepare all warranty claims for submission for payment.
  • Ensure that company standards are followed in relation to control of funds, remised, vehicles, and other company resources. 
  • Ensure that steps are taken to ensure safe working processes are followed and provision of H&S legislation are complied with  


Warranty Administrator will receive an excellent salary, we also offer great benefits including:

22 days holiday, rising to 25 after 5 years,

Company pension scheme,

 Life assurance,

Childcare voucher scheme,

Discount gym membership,

Vehicle purchase discount,

Employee Advantage - retail discounts with over 3000 retailers and Cycle to work scheme

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