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about 1 year ago
Commercial Vehicles
Salary: 15000-25000
Location: Milton Keynes
Job type: Permanent
Contact: Gemma Birch
Category: Administration

This exciting opportunity exists within our Milton Keynes Centre

**Please note: All candidates must follow the on-line application process**

Job Purpose: To ensure accurate submissions of warranty and goodwill claims on a daily basis and also monitoring daily, weekly and monthly warranty reports.

Salary negotiable depending on experience.
Benefits include private pension and also OTE earnings.

We are looking for someone who is technically minded to carry out the role but who also would like to work within more of an administrative role as well as the technical side of things.

As a VWCV Warranty Administrator, your Key Objectives will be:

Ensure all administrative functions within the warranty department are carried out in accordance with company policy.

Review warranty reporting systems with the line manager to identify improvements where possible.

Administer warranty policy in the best interests of the Audi Centre, manufacturer and customer.

To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.

Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle.

Maintain relationships with other staff members, specialist repairers and manufacturers representatives.

Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure.

Maintain knowledge on all warranty procedures and documentation. Support other staff members on all warranty related matters.

**Strictly no Agencies**

Skills and Experience Required

About Us

Quality. Reliability. Environmental awareness. These are the keys to Volkswagen Commercial Vehicles. For more than 60 years, we've been working closely with, learning from and delivering for organisations large and small, throughout the UK. It means that we've become the wheels that keep organisations going in the right direction – creating business partnerships that last by providing vehicles that perform.

With more than 60 years of heritage, we have a huge following of enthusiasts from around the world. It’s all thanks to our ability to punch above our weight as a team. As part of our team, you’ll go to work enhancing our long-standing reputation, rolling your sleeves up and building close relationships in the world of corporate business which will ensure our sustained success for the next 60 years.

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