We are looking for talented technicians, with dealership experience ideally however, manufacturer training will be ongoing for the successful candidate. You will possess a relevant formal qualification (City Guilds / NVQ Level 3) as a minimum requirement for this role. This opportunity is ideal for an individual who is looking to progress their career within a franchised environment, plus has the desire and ability to work to and achieve targets.
We are looking for individuals who possess the following attributes:
Attention to Detail
What You Can Expect
If you are successful, you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary and an individual performance-related bonus. If you are interested in joining the most progressive team in the industry, please apply!
The key responsibilities of this role are as follows:
Customer Satisfaction: To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means customers would not consider using our competitors.
Technical Knowledge: To maintain a high level of technical knowledge and ensure you are compliant with manufacturer training requirements.
Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).
Quality: To uphold company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write-ups are clear and concise specifying concern, cause and cure.
Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all Health and Safety regulations and that customer vehicles are appropriately protected while in our care.