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about 1 month ago
Pentagon Group
Salary: Competitive Dependant on Experience
Location: Barnsley
Job type: Permanent
Contact: Lucy Dickinson
Category: Service Advisor Jobs

IS THIS YOU?

  • Do you have previous Service Advisor experience within the Motor Trade?
  • Do you work well under pressure whilst maintaining a professional attitude at all times?

If you can honestly answer “Yes” to the above then look no further.

As a Pentagon Service Advisor, you will be the first point of contact for customers visiting our Dealership and as such, you’ll be an important ambassador for the Group. 

You will guide them through the entire process whilst their vehicle is with you & provide them and Management, with updates and information.

Your main focus will be:

  • Meeting & greeting customers both face to face and over the telephone.
  • Achieving pre-defined targets for upselling various Aftersales products & services
  • Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.

You will need to have:

  • Previous Service Advisor experience & training.
  • Unlimited confidence, resilience, drive, energy and talent.
  • A full valid UK driving licence.
  • A strong customer focus

Kerridge/DMS experience is a distinct advantage for this position

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