Veetec Motor Group are looking for talented and customer focused Estimator/ VDA to join our successful group of BSI accredited accident repair Bodyshop’s in London and the South East.
£30k - £35k, depending on Experience
Upsell bonus of 10%
8am – 5pm (could be flexible for the right candidate) Monday to Friday
You will need the following:
· Experience with producing accurate and professional estimates
· Assessing a wide range of vehicles whilst maintaining levels of excellent levels of productivity in a fast-paced environment.
· ATA would be an advantage but not essential.
· Ensure the correct areas of damage are establish and authorised
· Ensure the correct methods of repair are agreed and authorised
· Use Audatex & Advance computer systems to perform estimates and record all information
· Ensure completion of the number of Estimates to deliver business requirements
· Highlight all previous repairs and wear and tear damage at the point of inspection to avoid claims of subrogation and unnecessary delays
· Within 24 hours of arrival on site, forward all potential Total Loss cases to relevant insurance Company
· All estimate amendments are within 4 working hours of notification from workshop
· Invoice checks need to be completed in a timely manner in line with business processes and procedures
· Communicate with customers in a clear and effective way to clarify and provide repair information, and deal with relevant complaints
· Ensure all relevant information and supporting documentation is completed to the agreed standard
· Ensure processes are always adhered to
· Technical Standards and Best Practice are 100% compliant
· Monitor and review vehicles as they go through the repair process
· Identify opportunities for retail sales
· As and when required carry out mobile estimates