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4 months ago
Veetec Motor Group
Salary: £30k - £35k based on exp + bonus
Location: Whitstable
Job type: Permanent
Contact: Ali Kazmi
Category: Vehicle Damage Assessor Jobs


Veetec Motor Group are looking for talented and customer focused Estimator/ VDA to join our site in Whitstable. 


£30k - £35k, depending on Experience

Upsell bonus of 10%

8am – 5pm (could be flexible for the right candidate) Monday to Friday


You will need the following:

·         Experience with producing accurate and professional estimates

·         Assesseng a wide range of vehicles whilst maintaining levels of excellent levels of productivity in a fast-paced environment.

·         ATA would be an advantage but not essential.

Key responsibilities:

  • Ensure the correct areas of damage are establish and authorised
  • Ensure the correct methods of repair are agreed and authorised
  • Use Audatex & Advance computer systems to perform estimates and record all information
  • Vehicles must be estimated within 24 hours of arriving on site
  • Highlight all previous repairs and wear and tear damage at the point of inspection to avoid claims of subrogation and unnecessary delays
  • Within 24 hours of arrival on site, forward all potential Total Loss cases to relevant insurance Company
  • Invoice checks need to be completed in a timely manner in line with business processes and procedures
  • Communicate with customers in a clear and effective way to clarify and provide repair information, and deal with relevant complaints
  • Ensure processes are always adhered to
  • Technical Standards and Best Practice are 100% compliant
  • Monitor and review vehicles as they go through the repair process
  • To produce the correct repair methods using e-scribe or manufacturers data to assist the technician in repairing the vehicle
  • Ensure effective working with Customer Service, Production and other departments to achieve targets
  • Complete reports as required by the General Manager/Site Manager ensuring all mandatory reports/action lists are updated on the system (claims requiring estimate; estimate authorised no contact; total loss and unsent account)
  • Identify opportunities for retail sales
  • As and when required carry out mobile estimates






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