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about 1 month ago
EllisKnight International Recruitment
Salary: £22000.00 - £24000.00 per annum
Location: Wiltshire
Job type: Permanent
Contact: David Holby-Wolinski
Category: Servicing and Repairs

We are seeking a Tyre Technician/Customer Support Advisor to work on a full time, permanent basis for a Tyre and Auto Services company in Chippenham.

Benefits include an excellent working environment, employee discounts on servicing, MOT and tyres, and an opportunity to earn bonus. You will also have the opportunity to work on your own vehicle/projects on site. This is a great opportunity to work with a proactive and friendly team that offers a variation of duties each day.

You will be reporting to the Centre Manager (or Assistant Centre Manager as appropriate) and responsibility for tyre fitting and tyre repairs as well as providing first class customer service. You will ensure the work is carried out to a high standard in line with our customer journey and for portraying a professional image.

The Ideal Tyre Technician/Customer Support Advisor must possess:

  • Full UK driving licence with no more than 9 points (you will be subject to licence checks)
  • The willingness to constantly learn and improve your own performance
  • The ability to interact with our customers effectively
  • Experience in a professional workshop environment
  • The ability to act on your own initiative and take responsibility for the quality of your own work
  • Behave in accordance with our core values and principles, and treat people with respect and courtesy

Skills & Qualities

  • Superb customer service values
  • Proactive approach and able to work on own initiative
  • The ability to multi task and think on your feet
  • Experience of working in a similar role (qualifications desirable but not essential)
  • Reliable and the able to work to deadlines
  • Friendly and approachable manner

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