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4 months ago
Volvo
Salary: Negotiable
Location: Stockport
Job type: Permanent
Contact: Gerry Doran
Category: Business Manager Jobs, Management and Business

Transaction Manager,

Stockport Volvo

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

Here at Stockport Volvowe pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team.

Your Role: To identify, based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.

In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential.

Your Responsibilities:

  • Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
  • Naturally building rapport with customers quickly and easily and to be able to treat customers fairly.
  • Monitoring finance and insurance performance against expectation, whilst maintaining a compliant sales process.
  • Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
  • Working with management to coach and develop the skills of the team to achieve business objectives.
  • Qualifying customer's demands and needs to ensure every eligible product is transparently presented to every customer.
  • To acquire a high level of product knowledge to competently answer all customer queries.
  • Logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams.

What we're looking for:

  • Previous Manager Experience is essential.
  • Successful completion of recognised industry Business Manager training course also preferred.
  • Works well in a busy environment on an individual and team basis.
  • Organised; can manage numerous tasks whilst enhancing the customer experience.
  • Honest, respectful with strong sense of integrity.
  • Reliable; meets deadlines without compromising the quality of work.
  • A full and valid UK Driving Licence.

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

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