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4 months ago
Impetus Automotive
Salary: Competitive Salary
Location: Milton Keynes
Job type: Permanent
Contact: Sarah Langford
Category: Automotive Training Jobs , Trainer Jobs

Technical Aftersales Systems Trainer

About Impetus Automotive:

Based in Warwick, the Company is a long established and well regarded global consultancy, and part of an AIM listed Group. As a market leader we provide end to end solutions tailored to our clients’ needs, purely within the automotive industry. We support a blue chip client base of vehicle manufacturers through the delivery of consultancy services, IT / data solutions, business process improvement, business process outsourcing and Training. We work within six core channels; parts, service, retail sales, corporate sales, accessories and used vehicles.

We now have the exciting opportunity for an individual who excels within a fast paced, challenging and hugely rewarding environment to be a Technical Aftersales Systems Trainer.

The Role:

This role provides a great opportunity to broaden your skills to enable you to deliver a range of engaging and informative training programmes which will include elements of course development and design.

Position Summary:

  • Delivery of core technical and project-based training programmes.
  • To deliver engaging, learner-focused training solutions aligned to TAP methodology.
  • Ensure delegates’ action plans are completed with appropriate challenges.
  • All ROI evaluations are briefed and completed.
  • Ensure Return on Investment is a key driver behind all delivery.
  • Align all delivery to VWG and individual brand cultures and requirements.
  • Utilise appropriate technology in the delivery of learning interventions, such as e-learning and virtual classrooms.
  • Undertake design work as and when required that is learner-focused, aligned to TAP methodology and brand/factory requirements, covering all training areas.
  • Developing materials necessary for the delivery of new Model Launch courses.
  • Perform all aspects of the role to the standards set out within yearly objectives and KPI/SLA agreements between Volkswagen Group UK & Impetus Training Ltd.
  • Undertake all aspects of administration in relation to training delivery, e.g. completing course rosters, pre-course and post-course briefings, assignment/test scoring and inputting.
  • Attend factory or brand led events as a representative of the brand, Impetus Automotive and Learning Services, ranging from Train the Trainer events to Product Launches.

Target Profile/Experience:


  • Practical current vocational skills and expertise in the areas you are required to train.
  • Proven track record of consistently achieving performance targets.
  • A team player yet capable and willing to work on own initiative.
  • Experience of developing others.
  • Ability to maintain a dynamic and engaging delivery style at all times.
  • Ability to engage groups of learners at every stage of the learning process using a variety of exercises and discussions to embed learning.
  • Ability to translate interventions and content in a way that provides learners with the link to how application of learning will lead to performance improvement.
  • Ability to demonstrate an understanding of L&D theory and best practice and how it is practically applied in an L&D department.
  • An understanding of blended learning and its application.
  • Maintains credibility by keeping up to date with new and revised learning and development theories, practices, and methodologies including technological advancements.
  • A genuine interest and passion for the automotive industry, keeping abreast of developments both within the VWG brands and its competitors.
  • Intermediate IT Skills – All Microsoft Office Packages.


  • TAP Delivery Skills Accredited.
  • Experience of utilising technology in the delivery of training such as webinars, social media.
  • An understanding of ROI and its application in training interventions.
  • Experience of working in learning departments with a focus on achieving set qualification standards & targets.
  • An understanding of assessment tools and their links to learning & development.
  • Able to commute to the Milton Keynes area.
  • Experience with using Volkswagen Group systems, ElsaPro, VMS,  Menu Pricing, SAGA/2, Hub


  • Volkswagen Groups National learning Centre in Milton Keynes.


  • Competitive Salary
  • Company Car
  • Benefits

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