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9 days ago
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Switchboard Operator / Receptionist / Administrator - Garvagh


DAF
Salary: Competitive
Location: Coleraine
Job type: Permanent
Contact: Donna Getty
Category: Administration
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About the Role



Based at TBF Thompson Trusts in Garvagh, the successful candidate will manage the Reception area, greeting all visitors in a professional, warm and friendly manner.



The person appointed will ensure that all incoming calls to TBF Thompson (Garvagh) Ltd and TBF Thompson Trusts are answered professionally, promptly and efficiently. TBF Thompson operate an automatic call handling system with many calls received directly by the member of staff selected. Should one of these calls be unanswered within a given timeframe, it will overflow to the switchboard operator for onward transfer. Full training will be given to the successful applicant.



Reporting to the Business Systems Manager, the person recruited will also provide general administrative support to the Directors, Managers and Finance staff of the TBF Thompson Group.



About you



Applicants must be able to demonstrate how they meet most or all of the following criteria:



* Have at least six months recent telephony experience ideally obtained in a customer-facing environment and be able to demonstrate good oral and written communication skills

* Possess a minimum of 5 GCSE’s to include a pass at Grade C or above in English Language and Maths.

* Be polite, professional and well presented with a pleasant and confident telephone manner.

* Have excellent IT skills with a working knowledge of the Microsoft Office suite to include Word, Excel and Outlook. A knowledge of social media platforms would be an advantage.

* Hold a clean driving licence.

* Can demonstrate strong administration skills with an emphasis on accuracy and attention to detail.

* Can multi-task and perform well in challenging situations with a positive can-do attitude.




Hours of Work



8.00 am – 5.00 pm Monday to Friday



Company Benefits



This is a full time and permanent role with excellent remuneration and benefits packages, together with training and development programmes.



We pay favourable rates depending on your experience.

29 days holidays per year (including Statutory).

Automatic enrolment in Life Cover.

Automatic enrolment in Workplace Pension Scheme.



Contact Donna Getty for an application form – donnag@tbfthompson.com



Please return completed form to Donna Getty at TBF Thompson (Garvagh) Ltd, 6-10 Killyvalley Road, Garvagh, Coleraine, BT51 5JZ or by



Closing date Monday 9th December 2019 @ 5.00 pm
About the Role



Based at TBF Thompson Trusts in Garvagh, the successful candidate will manage the Reception area, greeting all visitors in a professional, warm and friendly manner.



The person appointed will ensure that all incoming calls to TBF Thompson (Garvagh) Ltd and TBF Thompson Trusts are answered professionally, promptly and efficiently. TBF Thompson operate an automatic call handling system with many calls received directly by the member of staff selected. Should one of these calls be unanswered within a given timeframe, it will overflow to the switchboard operator for onward transfer. Full training will be given to the successful applicant.



Reporting to the Business Systems Manager, the person recruited will also provide general administrative support to the Directors, Managers and Finance staff of the TBF Thompson Group.



About you



Applicants must be able to demonstrate how they meet most or all of the following criteria:



* Have at least six months recent telephony experience ideally obtained in a customer-facing environment and be able to demonstrate good oral and written communication skills

* Possess a minimum of 5 GCSE’s to include a pass at Grade C or above in English Language and Maths.

* Be polite, professional and well presented with a pleasant and confident telephone manner.

* Have excellent IT skills with a working knowledge of the Microsoft Office suite to include Word, Excel and Outlook. A knowledge of social media platforms would be an advantage.

* Hold a clean driving licence.

* Can demonstrate strong administration skills with an emphasis on accuracy and attention to detail.

* Can multi-task and perform well in challenging situations with a positive can-do attitude.




Hours of Work



8.00 am – 5.00 pm Monday to Friday



Company Benefits



This is a full time and permanent role with excellent remuneration and benefits packages, together with training and development programmes.



We pay favourable rates depending on your experience.

29 days holidays per year (including Statutory).

Automatic enrolment in Life Cover.

Automatic enrolment in Workplace Pension Scheme.



Contact Donna Getty for an application form – donnag@tbfthompson.com



Please return completed form to Donna Getty at TBF Thompson (Garvagh) Ltd, 6-10 Killyvalley Road, Garvagh, Coleraine, BT51 5JZ or by



Closing date Monday 9th December 2019 @ 5.00 pm
Apply

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