You may already have experienced the cut and thrust of supervising a team Service Advisors within a main dealership, or you maybe looking to step up to take on your first managerial role. You will have an understanding of face to face customer service, and the importance of delivering vehicles back to customers within agreed time frames. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure.
Previous experience as a Service Advisor within a main franchised dealership is essential
A good knowledge of Kerridge
A proven focus on CSI
A full and valid UK driving license
A strong communicator
An excellent customer friendly manner
About the dealership:
This volume franchised main dealership has an incredible customer base county wide, and consequently is extremely busy. The highly motivated service team is close knit and has become extremely efficient under strong leadership meeting CSI and profit targets. You will be supervising a team of 3 Service Advisors and be reporting in to the Service Manager.
£25,000 Basic (OTE £30,000)
Significant opportunity to advance your career
If this sounds like the role for you and would like to know more, please call Laura at Icognia or apply and we’ll get back to you within 48 hours. Thanks for looking at this role.