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7 months ago
Salary: £43000 - £52000 per annum + £52,000 OTE, Company V
Location: Wiltshire
Job type: Permanent
Contact: Fifi Sclif
Category: Service Manager Jobs, Servicing and Repairs

Situated in Wiltshire an outstanding position has become available for a down to earth Service Manager to join a family owned commercial vehicle dealership. You will be expected to independently manage and develop a very busy and customer-oriented department.

You must be able to step straight into this position so experience in a similar role is essential.

What will you be responsible for?

  • Managing and developing employees within the Service department and ensuring that individual and department targets are always met as well as having consistently high levels of customer satisfaction
  • Driving the business forward by establishing business objectives and personal development goals
  • Identifying any weaknesses within the department and taking appropriate action to improve this
  • Responsible for controlling the cost management for the service department
  • Ensuring all company procedures are carried out correctly and in line with the dealerships guidelines
  • Managing and coaching employees in order for them to succeed and arrange any relevant training when required
  • Assisting in interviewing and finding suitable candidates for your department
  • Ensuing all technical test equipment and tools are available and ready to use
  • Complying with all Health and Safety standards and policies

What are we looking for from you?

  • An experienced Service Manager/Aftersales Managers from commercial dealership background is needed for this role
  • Ability to take owner when faced with obstacles and problems
  • Confident in managing a service team to success
  • Fully committed to customer satisfaction and ensuring the correct procures are carried out
  • Strong management and communication skills
  • IT Literate
  • The ability to demonstrate very high customer handing skills
  • Able to work flexible hours when required

What will you be rewarded with?

A fantastic £43,000 basic and £52,000 OTE

Company vehicle will be provided

Competitive pension scheme

Fantastic progression opportunities

HCP International is acting as an Employment Agency in relation to this vacancy.

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