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about 1 year ago
Morgan Radley
Salary: Upto £40,000 basic, OTE £50,000 plus Car
Location: South East London, South West London, Croydon, West Sussex
Job type: Permanent
Contact: Chris
Category: Service Manager Jobs, Workshop Controller Jobs

Service Manager (Motor Retail)

If you love working with high-end and prestige brands and awe-inspiring technology, then this role is for you.


Our client drives the standard in customer care, too. From our can-do attitude, to our commitment to giving honest advice that people can trust, nothing is too much trouble for our customers.


We are seeking an experienced passenger car Service Manager whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner and excellent IT skills. Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress.


The role involves being part of a fast paced team, the right candidate must be committed and focused to achieve daily and weekly target whilst driving the standard in customer care at all times.


Service Manager experience is essential to be considered for this role and applicants with experience in factor and franchised dealer market are encouraged to apply.

  • Reporting to the GM & Brand Director, your main responsibilities will be to organise service activities and manage all aspects of the service department and a team of some 12 staff including 6 technicians.
  • Responsible for maximising the departmental profitability by effectively marketing and selling labour, parts, accessories, lubricants, subcontracted services and other value added products and services, as well as managing the workshop and reception team.
  • All resources and assets will be utilised at a level commensurate with profit targets to ensure excellent customer care and retention. 
  • The successful candidate will be “into the detail of the role” with their finger very much on the financial pulse of the business. Therefore, this will require a hands on type of person that can drive a team to successful results.


Whether you join this client in a customer service, sales, admin, technical or operational role, you’ll benefit from great career prospects and rewards in a company that’s investing in its future and your development.


You can also rest assured that you’ll enjoy real security and the rewards your talents deserve


For the right candidate this position will offer:

·        Basic salary £35,000 – £40,000 plus bonus (OTE £47,000 - £50,000)

·        22 Days Holiday Plus Bank Holidays

·        Company Benefit scheme and Pension


It’s amazing how much more you can achieve when you genuinely like the people you work for!

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