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Posted 15 days ago
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Job type:
Permanent
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Gemma Clemson

Role – Service Advisor / Service Receptionist
Salary - Competitive (Dependent on experience)
Location – Liverpool 

Richard Abson Group are helping a prestige branded car dealership in Liverpool find an experienced and quality Service Advisor / Service Receptionist.

The business is a well-established and reputable main dealer, offering opportunities for progression through additional training and experience. The business is known for their support and the opportunities they offer to their staff. Being one of the biggest automotive retailers in the North, they are looking to expand their aftersales team in Liverpool.


Your main duties and responsibilities will include: 
-    Consult with mechanics about necessary repairs and possible alternatives to expensive work

-    Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
-    Answer questions about service outcome (after consulting with mechanic if necessary)
-    Advise customers about warranty protections and potential cost savings
-    Help customers decide between part exchanging a car and fixing it through our workshop
-    Manage and oversee the service centre’s workflow and scheduling
-    Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
-    The dealership is an advanced and contemporary building, offering customers an exceptional experience
-    Greet customers when they arrive at the parts and service centre and direct them to an available mechanic

Salary and working hours: The salary is competitive (dependent on experience). The working hours are Monday to Friday 8.00am-6.00pm, with 1 in 3 Saturday mornings 9.00am-1.00pm (dependent on business needs, you may be required to stay until 3.30 pm, paid as over time).

If this role is of interest to you then please APPLY NOW!

Role – Service Advisor / Service Receptionist
Salary - Competitive (Dependent on experience)
Location – Liverpool 

Richard Abson Group are helping a prestige branded car dealership in Liverpool find an experienced and quality Service Advisor / Service Receptionist.

The business is a well-established and reputable main dealer, offering opportunities for progression through additional training and experience. The business is known for their support and the opportunities they offer to their staff. Being one of the biggest automotive retailers in the North, they are looking to expand their aftersales team in Liverpool.


Your main duties and responsibilities will include: 
-    Consult with mechanics about necessary repairs and possible alternatives to expensive work

-    Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
-    Answer questions about service outcome (after consulting with mechanic if necessary)
-    Advise customers about warranty protections and potential cost savings
-    Help customers decide between part exchanging a car and fixing it through our workshop
-    Manage and oversee the service centre’s workflow and scheduling
-    Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
-    The dealership is an advanced and contemporary building, offering customers an exceptional experience
-    Greet customers when they arrive at the parts and service centre and direct them to an available mechanic

Salary and working hours: The salary is competitive (dependent on experience). The working hours are Monday to Friday 8.00am-6.00pm, with 1 in 3 Saturday mornings 9.00am-1.00pm (dependent on business needs, you may be required to stay until 3.30 pm, paid as over time).

If this role is of interest to you then please APPLY NOW!

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