POKE
2886 jobs - 0 added today
344495 registered Jobseekers
Recruiting? Call us on 01772 639036
Location:
Salary:
Basic £22k - £25k plus bonus
Job type:
Permanent
Contact:
David Jones

An opportunity has arisen for a driven and customer focused individual to join a Commercial Vehicle dealership just outside of the Oxford area as a Service Advisor. The basic salary on offer is £22k - £25k DOE plus a bonus of £1500 per year if all targets are met.

You will be a focal point of contact for Commercial Vehicles customers with servicing or repair requirements. You will be responsible for managing the flow of information between the workshop, the rest of the business and the customer, whilst ensuring that they deliver excellent customer service at all times.

The Role of a Commercial Service Advisor:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department
  • Advising on technical queries or issues
  • Booking vehicles into the department for work to be carried out
  • Informing customers of the progress of their vehicle
  • Cross selling customer repairs and parts
  • Finalising the invoice on completion of required work

About you:

  • Previous motor trade experience as a Service Advisor (preferred)
  • Experience using Kerridge System (preferred)
  • A customer focused individual with an uncompromising attitude to delivering customer service and maintain a customer centric culture within the service team.
  • Outstanding organisational and communication skills.
  • Maintain excellent standards of departmental administration.
  • Positive and can-do attitude
  • Ability to work well under pressure.
  • Full UK Driving Licence

Benefits:

  • 28 days holiday
  • Pension scheme
  • Uniform where required

Working hours are based on working 45 hours per week - Monday to Friday with Saturdays on a rota.

For further details on this Service Advisor role and other jobs in the motor trade please submit your CV to David Jones of ACS Automotive Recruitment Consultancy.

An opportunity has arisen for a driven and customer focused individual to join a Commercial Vehicle dealership just outside of the Oxford area as a Service Advisor. The basic salary on offer is £22k - £25k DOE plus a bonus of £1500 per year if all targets are met.

You will be a focal point of contact for Commercial Vehicles customers with servicing or repair requirements. You will be responsible for managing the flow of information between the workshop, the rest of the business and the customer, whilst ensuring that they deliver excellent customer service at all times.

The Role of a Commercial Service Advisor:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department
  • Advising on technical queries or issues
  • Booking vehicles into the department for work to be carried out
  • Informing customers of the progress of their vehicle
  • Cross selling customer repairs and parts
  • Finalising the invoice on completion of required work

About you:

  • Previous motor trade experience as a Service Advisor (preferred)
  • Experience using Kerridge System (preferred)
  • A customer focused individual with an uncompromising attitude to delivering customer service and maintain a customer centric culture within the service team.
  • Outstanding organisational and communication skills.
  • Maintain excellent standards of departmental administration.
  • Positive and can-do attitude
  • Ability to work well under pressure.
  • Full UK Driving Licence

Benefits:

  • 28 days holiday
  • Pension scheme
  • Uniform where required

Working hours are based on working 45 hours per week - Monday to Friday with Saturdays on a rota.

For further details on this Service Advisor role and other jobs in the motor trade please submit your CV to David Jones of ACS Automotive Recruitment Consultancy.

Select how you want to share: