Service Advisor

Job Title: Service Advisor

Salary: Basic salary of £24,000 - £34,000 per annum with OTE.
Hours: 42.5 Hours per week, Monday - Friday 8am – 6pm, including rota'd Saturdays.

We are currently looking to recruit 2 x Service Advisors in both Rayleigh and Romford.

Must have / be working as a Service Advisor in the motor trade, and would be open to salary expectations.

There will be a requirement to work weekends, around 1 in 3 Saturdays is expected. Bonus is available and can be discussed in more detail. Working hours are 8am-5/6pm.

As a Service Advisor your duties will include:

• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
• Advising on technical queries/issues.
• Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
• Sell customer repairs/parts etc., and finalising the invoice on completion.

An ideal Service Advisor will hold the following skills and experiences:

• Motivated, with a proactive approach to customer service.
• Enjoy the challenge of influencing the success of the Service department.
• Customer relations experience.
• Excellent interpersonal and organisational skills and be well presented.
• Must be IT literate, and a working knowledge of Kerridge would be advantageous.

Rewards and Benefits:

As well as a competitive salary, we offer the following benefits:

• 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
• Pension scheme with life cover (including independent financial advice).
• Healthcare cash plan.
• State-of-the-art working environments and facilities.
• Employee vehicle-discount schemes.
• Refer a friend or customer schemes.
• High-street discounts and cashback.
• Health and Wellbeing employee assistance programme.
• Childcare vouchers.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Tool insurance.
• Social events.
• Dedicated internal and manufacturer training and development programmes to nurture you through your career and make the most of your talent.

If you are interested in the above role, please apply with an up to date CV to be considered!