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about 1 year ago
Salary: £22,000 OTE
Location: Humberside, Hull, Hessle, Barton-upon-Humber
Job type: Permanent
Contact: Wendy Ward
Category: Customer Services Jobs, Receptionist Jobs, Service Advisor Jobs

Our client is a well established Automotive Retail Group with an exciting opportunity for an experienced Service Advisor to join their busy aftersales team based at their franchise car dealership in Hull, East Yorkshire.

The main function of the role is to assist customers at the service desk with work requirements, quotations and advice in a professional, friendly manner.
Salary and Benefits:

OTE is £22,000 dependent on experience plus company benefit scheme (including staff car scheme after 12 months employment).

Type of Role:

This is a full time permanent role working Monday to Friday either 8.00am-5.30pm or 8.30am-6.00pm plus alternate Saturday mornings 8.00am-1.00pm.

Key Tasks and Responsibilities:

* Ensure customers are aware of service and repair work required
* Advise on estimated costs of repairs and work to be undertaken
* Sell additional products as appropriate to customers' needs gaining authority
* Advise on time scales and collection arrangements
* Update customer and vehicle records

Skills and Experience Required:

It is essential that you have current or recent experience as an automotive Service Advisor with franchise dealer experience, have a stable career history.

The ideal candidate will be able to demonstrate high CSI scores, achievement of sales objectives, clear and effective communication skills and a friendly but professional approach with customers.

How to Apply:

Apply by submitting your CV on line and in absolute confidence ensuring we have all your contact details including mobile telephone number and personal e-mail address or contact us for more details.

Should you not have been contacted within 3 working days you can assume on this occasion you have been unsuccessful however we may contact you about similar vacancies.

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