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6 months ago
Salary: £25000 - £27000 per annum + £27K OTE
Location: Dartford, Belvedere
Job type: Permanent
Contact: Fifi Sclif
Category: Service Advisor Jobs, Servicing and Repairs

Are you currently looking for a Service Advisor position with unusual hours and live within commutable distance of Dartford? If so you have come to the right place.

Currently seeking a reliable and passionate individual to join my clients highly regarded dealership as a Service Advisor. If you are the successful candidate, you will receive consistent training and development as well as a fantastic salary package and other outstanding benefits.

In this role you will be responsible for…

  • Being the first point of contact for meeting and greeting customers who arrive at the dealership/maintenance area
  • Maximising customers experience through communicating about any problems with their vehicles and agreeing the details of work that needs to be carried out
  • Explaining in detail to customers all the services that are provided in an expert and professional manger
  • Providing accurate estimates and costings for services and communicate this to customers
  • Ensuring there is development and growth within the business by upselling aftersales products
  • Keeping track of all repairs and services using the in-house computer software programme
  • Liaising effectively with the Service Manager, Workshop Controller, Technicians and the 3 other Service Advisors in the team
  • Promoting the highest standard of integrity when interacting with members of the public
  • Adhering to all company and manufacturers disciplines and procedures

What experience and skills are we looking for?

  • Previous experience using Kerridge is essential
  • The ability to work effectively in a team and confidently alone
  • Excellent communication skills and high attention to detail
  • Fully committed to delivering the highest standard of customer service and satisfaction
  • Managing a large work load while working in a busy environment

What will you receive if successful?

A £25,000 basic salary plus an achievable OTE of £27,000

Rotated hours: Week 1 & 2 - Monday to Friday 7:00am - 5:00p; With every third week you will be working; Monday to Friday 9:00am - 7:00pm

1 in 3 Saturday mornings 8:00am - 1:00pm

22 day's holiday

Full brand training and development

Company pension scheme

HCP International is acting as an Employment Agency in relation to this vacancy.

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