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12 days ago
only 16 days until close

Service Advisor


The Peter Cooper Motor Group
Salary: £19-22k DOE + Bonus
Location: Southampton
Job type: Permanent
Contact: HR
Category: Aftersales
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The Peter Cooper Motor Group is the largest privately owned Volkswagen Retailer on the South Coast. Boasting over 35 years experience with the Volkswagen Group, Peter Cooper has grown with a strong customer focused reputation at the heart of the Company. Insistence on hiring the best people, giving them the best training, and investing in the best resources, ensures the company provides Peter Cooper’s customers with the best possible service. Our financial package and group employee benefits, makes working with The Peter Cooper Motor Group a fantastic career opportunity.

We are now seeking talented Service Advisor to join our successful team in Hedge End. The main objective of the role is to maximise service profitability through the use of professional sales techniques

Key Objectives of the role:

·         Customer interaction is key to this position

·         Maximise service profitability using professional sales techniques

·         Maximise customer awareness of all available retailer services

·         Ensure customer awareness of all products and services available

·         Maintain effective liaison with sales, parts and workshop teams

·         Help retailer to achieve industry-leading standards of process efficiency

·          

Essential Skills/Experience

·         Highly organised

·         Ensure highest level of customer care and satisfaction at all times

·         Go out of your way to make it easy for your customers

·         Keep customers informed of progress

·         Take responsibility for resolving customer issues

·         Treat your customers as individuals

·         Initiative and forward thinking

·         Motivated and driven

What can we offer you?

•Fantastic team environment

•Competitive rates of pay

•Career development and progression opportunities

•Family run business where you will be a valued employee

 

The Peter Cooper Motor Group is the largest privately owned Volkswagen Retailer on the South Coast. Boasting over 35 years experience with the Volkswagen Group, Peter Cooper has grown with a strong customer focused reputation at the heart of the Company. Insistence on hiring the best people, giving them the best training, and investing in the best resources, ensures the company provides Peter Cooper’s customers with the best possible service. Our financial package and group employee benefits, makes working with The Peter Cooper Motor Group a fantastic career opportunity.

We are now seeking talented Service Advisor to join our successful team in Hedge End. The main objective of the role is to maximise service profitability through the use of professional sales techniques

Key Objectives of the role:

·         Customer interaction is key to this position

·         Maximise service profitability using professional sales techniques

·         Maximise customer awareness of all available retailer services

·         Ensure customer awareness of all products and services available

·         Maintain effective liaison with sales, parts and workshop teams

·         Help retailer to achieve industry-leading standards of process efficiency

·          

Essential Skills/Experience

·         Highly organised

·         Ensure highest level of customer care and satisfaction at all times

·         Go out of your way to make it easy for your customers

·         Keep customers informed of progress

·         Take responsibility for resolving customer issues

·         Treat your customers as individuals

·         Initiative and forward thinking

·         Motivated and driven

What can we offer you?

•Fantastic team environment

•Competitive rates of pay

•Career development and progression opportunities

•Family run business where you will be a valued employee

 

Apply

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