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about 1 month ago
Spear Recruitment Ltd
Salary: £
Location: Croydon
Job type: Permanent
Contact: Jack Broomfield
Category: Service Advisor Jobs

Service Advisor

Location: Croydon

Salary: £25,000 to £27,000 + Bonus

Our client, a multi-brand prestige main car dealership based in Croydon, are currently recruiting for a Service Advisor to join their existing team.

Key Responsibilities:

  • To receive inbound service booking calls from retail customers
  • Meeting and greeting customers into the Service Department
  • Delivering an outstanding customer experience
  • Create/Raise Job cards and allocate service and MOT work to individual Technicians – booking to a maximum efficiency
  • Ensure all Duty of Care products are sold and promoted within the relevant service schedules
  • Upsell ancillary products to customers where it is beneficial to do so
  • To ensure that all bookings are accurately completed, and all the relevant data is included each and every time
  • Updating customers throughout the repair process

Candidate Requirements:

  • Highly focused, very confident, with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers
  • Having an enthusiastic and positive attitude
  • Be confident in ability to upsell on additional products
  • You must hold a full UK driver’s license
  • Previous automotive experience working as a Service Advisor is essential, ideally within another dealer

This vacancy is being managed by Jack Broomfield at Spear Recruitment Ltd

Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

Spear Recruitment Ltd are on Facebook and you can follow us on Twitter @spearrecltd and on Instagram @spearrecruitment

Copyright Spear Recruitment Limited 2014.

Use of all or any part of this advert to or in any media, without Spear Recruitment Ltd prior written permission is prohibited and may result in criminal or civil actions.

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