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about 1 month ago
Kream Motor Recruitment (Isca) Ltd
Salary: £21,000 - £23,000 basic up to £31,000 OTE
Location: Exeter
Job type: Permanent
Contact: Andrew Leach or Matthew Prince
Category: Service Advisor Jobs

We seek a CUSTOMER SERVICE ADVISOR to join the front desk team of a prestige main dealer facility in Exeter.

You’ll be working within a fabulous, purpose-built premises and representing one of the most desirable prestige marques available. The position in both challenging and rewarding.

Daily activities will include:

  • Taking customer Aftersales booking via telephone, face to face and online contact
  • Accurately recording specific customer requirements
  • Maintaining work in progress communications with customers, presenting required work in an informative, concise manner
  • Upselling relevant Aftersales approved products
  • Liaising with all dealership departments in Service department related matters
  • Producing and explaining customer invoices
  • Accessing the Dealer Management Systems, updating databases whilst observing all relevant legislation

Every aspect of your role will be carried out with a keen focus on ensuring the highest levels of customer service standards. You will be an excellent team player, communicator and brand ambassador.

To be considered for this position it is an ESSENTIAL requirement that you have experience in the main automotive dealer Service Advisor Role

On offer is a competitive salary package, future career development prospects, a great working environment and the stability of a very successful organisation.

kream motor recruitment is a motor trade-specific recruitment agency based in Exeter covering the whole of the south west, specialising in permanent vacancies in franchised motor dealers. Please visit our website to view all of our current vacancies.

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