4 months ago
My Client a well respected independent motor repair group is looking for a EXPERIENCED MOTOR TRADE SERVICE ADVISOR for their German brand dealership in the Birmingham area
Role and Responsibilities:
To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company
To ensure all customer expectations and requirements are exceeded throughout
To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services.
The ideal candidate will:
Hold a current UK driving Licence (preferred but not essential)
Be focused on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player.
Have experience working with Apple IPad technology.
Have excellent communication skills, as well as an aptitude and great attitude to lean and develop
Hold a valid UK driving licence.
Basic salary based on experience is between £24000 - £28000 plus related bonus
This a full time role which will require 1 in 4 Saturday working