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29 days ago
West Way Nissan
Salary: Competitive plus Bonus
Location: Southampton
Job type: Permanent
Contact: Tomas Trigger, Service Manager
Category: Service Advisor Jobs

Service Advisor - West Way Nissan, Southampton

West Way Nissan, the largest Nissan dealer group in the UK, has a vacancy for a Service Advisor at its successful dealership in Southampton.

The successful candidate must have excellent communication skills and the ability to deliver outstanding customer service. Previous experience in a similar field is desired although not essential. A key skill will be the ability to advise customers, both face to face and by telephone, about additional service related products.

We offer a competitive salary and bonus potential, holidays increasing to 25 days with service, contributory pension scheme, 3 x salary death in service cover and a preferential friends and family car purchase scheme.

Key Responsibilities:

- To liaise with all relevant personnel to ensure complete customer satisfaction

- To maximise workshop profit opportunities

- To achieve the Customer Satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the Nissan Standards and dealership procedures

- To welcome all customers at Service reception in a warm and professional manner, qualify their needs; agree service and repair instructions and book vehicle into the workshop

If you have the qualities to join the West Way team at Southampton, please apply quoting reference Service Advisor - Southampton.

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