An Experienced Service Advisor is sought to join this highly successful new and used car dealership in Newport to work in the Car Service department, providing assistance to members of the public and business customers.
Our client has been established for over 25 years, and operates from six sites in Wales and the South West. They supply cars and commercial vehicles to customers across the region, and pride themselves on reliability and honesty not only through the sales process but also in their exceptional aftersales care.
The role will involve serving dealership customers on the service desk; managing appointments and following up MOTs, health checks, services etc. You will need to possess confidence and charisma, to up-sell other services such as valets, service plans and other products.
The ideal Service Advisor will possess the following skills and experience:
Proven experience as a Service Desk Advisor / Car Service Advisor or similar
Electronic Health Check experience
An ability to sell additional products and services to customer
Experience of using motor dealership database
Excellent communication skills and the ability to deliver outstanding customer service
The ability to manage multiple tasks
Working Hours Mon - Fri with alternate Saturdays
Salary Dependent on experience
If you would like to be considered for this vacancy please contact Mike Thomas on
Due to the volume of applications we receive we will only be able to contact you should your skill set and experience match our client's requirements