Service Advisor £28,000 ote per annum
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include:
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.
Previous dealership customer service experience is essential, and you must hold a full UK driving license.