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7 months ago
Vertu Motor PLC
Salary band: £20k - £25k
Location: Balerno
Job type: Permanent
Experience: Any or N/A
Business sector: B2C
Contact: Barbara Kelsall
Sector: Aftersales
Category: Service Advisor Jobs

About us

Part of Vertu Motors, Macklin Motors has grown to become synonymous with quality and customer service in Scottish motor retailing. Macklin Hyundai Edinburgh West are currently looking to recruit an experienced Service Advisor to join their outstanding team.

About the Role

The Service Advisor role is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. Therefore, we are looking for an individual with excellent time management, organisational and inter-personal skills to join our team.

About You

We are looking for an exceptional individual who is able to demonstrate a successful track record in a Service Advisor role. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service. If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

What you can expect

If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, Vertu rewards and pension scheme. If you are interested in joining our team, please apply now!


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