VEHICLE SERVICE ADVISOR
£22000 - £28000
You will be working with the Service, Parts and Technical teams to manage the whole customer experience from start to finish, ensuring you deliver a prompt, friendly and accurate service.
Duties and tasks include:
Making pre calls to ensure customers are aware of upcoming appointments
Making post calls to ensure customers had an exceptional guest experience
Organising alternative vehicles and pick up for customers
Completing the required administration of each service visit including accurate invoicing
Promoting our products and services to our customers as best suits their needs
Achieving industry leading standards of service and operational excellence
Maintaining showroom standards including points of sale and customer displays
To be successful you will:
Need a positive and engaging personality
Be able to manage multiple work streams against strict deadlines
Genuinely enjoy working with people
Have an enthusiasm or interest in the brand
In return we offer an exciting work environment with an iconic and progressive brand. You will have a clear development path that will help you achieve your career aspirations and we will fund the training required to get you there.
Who are you applying to?
Mikkelson Associates is a specialist motor trade recruitment agency, with over 100 years' combined motor trade experience. If you are skilled and experienced candidate, we want to hear from you. Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. If you give us your consent, we will add your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.