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about 1 year ago
Holt Recruitment
Salary: £18000.00 - £26000.00 per annum
Location: West Midlands, Staffordshire, Stafford
Job type: Permanent
Contact: Holt Recruitment
Category: Service Advisor Jobs

Looking to employ a Service Advisor for our client a franchised car dealership with a busy service department.

Location: Stafford / Staffordshire / West Midlands
Salary: £18,000 - £26,000

Our client a main franchised car dealership are looking for a Service Advisor for their busy Aftersales Department. The successful candidate will be an outgoing individual and be confident and able to work as part of a highly productive team. Attention to detail, excellent organisational skills and a genuine commitment to building lasting customer relationships are all essential qualities for this key role. Experience of the same role or a similarly demanding role would be essential, as would previous experience in a motor retail environment.

Your responsibilities as part of this role will include:

  • Assisting customers during their visit to our Aftersales department.
  • The need to contact customers to agree additional work required which has been identified during a visual Health check, offering best advice at all times.
  • To keep all customers updated with the progress of their vehicle
  • The ability to help assist the Worksop Controller and the Technicians in the workshop with additional work identified, following the service core process.
  • The use of CitNow, Manheim's' RTC system and CDK.
  • The processing of work orders through 1 link and the management of cash flow through this system.
  • Invoicing day to day invoices for the vehicle's visiting the workshop.
  • Additional Admin duties for several control measures which are essential for Auditing.

You will be self-motivated, have the ability to work as part of a successful and well established team and have an open-minded approach. You will be prepared to work hard to achieve targets and personal goals. Attention to detail and a commitment to "Right First Time" are also essential qualities to work towards their "Famous with Customers" commitment.

As the UK's largest prestige motor retail group they provide an outstanding working environment and exciting career opportunities. they are immensely proud to have been voted by our employees the Sunday Times No.1 Best Big Company to Work for 2017.

They have been in the top 5 for the last 8 Years and for the 5th consecutive year we have also attained the highly prized 3 star accreditation for outstanding levels of employee engagement.

If you feel this is the role for you and you would like to work for a prestigious Dealer Group who have many company benefits for you including a subsidised car scheme for you and your family along with full management support then please apply.

Call Holt Recruitment onorwith any questions

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