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about 1 year ago
RLS Recruitment Solutions Ltd
Salary: £25000 basic + Bonus
Location: Billingshurst, Crawley, Horsham, Pulborough
Job type: Permanent
Contact: Howard
Category: Receptionist Jobs, Service Advisor Jobs

A great opportunity has arisen to join a great company. This company represents one of the sectors leading brands and thus will be a busy environment that will attract multiple tasks

Our clients are looking for an experienced service advisor who will have responsibility for checking in customers, dealing with their enquiries in a professional and friendly manner and building up a good working knowledge of all facets of the business that the service department cover.

Your main responsibilities will include:

·         Making and receiving calls, to and from our customers whose vehicles require maintenance attention & converting these contacts into workshop bookings and appropriately up selling related products and service as applicable.

·         Handling other inbound enquires as required from our customer base and making sure our customers receive the very best from all our departments.

·         Making CSI/follow up calls and partaking in other Customer Focus related projects as directed by your line manager who will provide full training and guidance throughout your career.

·         Good interpersonal skills are key to your success in the role, as is your ability to work from your own initiative within a wider team environment.

In return, we offer a strong basic salary, an uncapped commission structure & superb working facilities. We always aim to promote from within, we offer a vibrant working environment and a focused and dedicated management team

If you feel you have what's required for this key aftersales position please apply below.

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