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about 1 month ago
Auto Skills UK
Salary: £21,875 - 22,000 per year
Location: Cardiff
Job type: Permanent
Contact: Kelly Riseam
Category: Customer Services Jobs


Salary – 21,875 - £22,000 DOE plus overtime at time and a half / £600 attendance bonus
Working Hours – 08:00am to 5:00pm Monday to Friday
Location – Cardiff, South Wales

Organised and energetic Service Administrator required for an established main dealer based in Cardiff.

As our client's Service Administrator, you will assist the Depot Manager to manage the workshop to ensure a profitable & efficient site that meets or exceeds customer expectations.

Responsibilities of a Service Administrator:

·Raise job cards as required and updating jobs on the system in an accurate and timely fashion.
·Review system status reports to ensure no job has missed being completed.
·Update job times for fitters for each job worked on from clock cards.
·Control & monitor clock machine with reference to start time, breaks, and finish times.
·Ensure that the parts are available for the job at the correct time
·Ensure parts used are booked out accurately to the job.
·Maintain correct stock levels.
·Liaise with customers regarding scheduling and completion of work.
·Update customers regarding any extra authority required and forwarding estimates as required.
·Answering the telephone and dealing with queries.

Skills and Qualifications of a Service Administrator:

·Excellent organisational skills
·Previous administration experience advantageous
·Good knowledge of IT Office software
·A keen eye for detail

This role offers ongoing training and development, lots of overtime at time and a half, and a £600 annual attendance bonus.

Please contact Heather Ainsworth @ Auto Skills or send CV to Heather.ainsworth@autoskills-uk.com Or call – mobile friendlyPlease reference job number 22746

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