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about 1 month ago
Imperial Commercials
Location: Derby
Job type: Permanent
Contact: Kim Jones
Category: Administration

Are you:

  • Experienced within the Motor Trade, with knowledge of commercial vehicles?
  • Confident, with unlimited resilience, drive & energy?
  • Proficient with Microsoft Office Packages, including Excel?

If the answer is YES, you may be the person we are looking for!

What Will You Be Doing?

We are currently looking for an experienced Warranty & Retail Administrator to join a busy, highly motivated AftersalesTeam at our Derby site.

You will be responsible for claiming DAF Warranty and retail invoicing using the manufacturer on-line systems and dealer management system. You will ensure that warranty and invoicing opportunities are maximised, making sure that all necessary documentation and authorisations have been completed prior to claim input. Other duties will include:

  • The processing of retail invoices
  • Talking to customers both face to face and over the phone
  • Following process to make successful warranty claims
  • Providing accurate and up to date customer vehicle records to the aftersales department

Who Are We Looking for?

Theideal candidate:

  • MUST have previous experience in the Motor Trade
  • Will be a personable individual, with exemplary communication skills
  • Will have a keen eye for detail with excellent numeracy skills

Experience using Kerridge would be a distinct advantage although not essential as training can be given.

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